Miro Customer Reviews 2024 | SoftwareReviews

Miro

Composite Score

8.9 /10

CX Score

9.2 /10

148 Reviews Write a Review

Claim Software

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Miro won the following awards in the Idea Management category

Filter By

Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

2% Negative

3% Neutral

95% Positive

Pros

Reliable
Trustworthy
Saves Time
Client Friendly Policies

Feature Ratings

Average 85

Social Collaboration

Idea Capture

Notifications

Application Integration

Data Export and Import

Idea Segmentation

Idea Scoring / Evaluation

Dashboards, Analytics and Reporting

Role-Based Access

Idea Funnel

Customizable Branding

Vendor Capability Ratings

Average 85

Quality of Features

Ease of Implementation

Business Value Created

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Usability and Intuitiveness

Vendor Support

Also Featured in...

Whiteboard Software

Score 8.9

View Miro in this category (opens in a new tab)

Miro Reviews

Mitchel C.

Role: Consultant
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2023

Easy to use, worth the cost?

Likeliness to Recommend

4 /10

What differentiates Miro from other similar products?

I haven't used many other products, but it seems great!

What is your favorite aspect of this product?

Collaborating with more than 10 people is really simple.

What do you dislike most about this product?

It is great for what it is, I just don't feel the need to purchase software for my efforts. Perhaps more creative positions would enjoy this more.

What recommendations would you give to someone considering this product?

Seems great, if you are willing to pay for such a product, this seems like a good one!

Pros

Helps Innovate
Enables Productivity
Altruistic
Continually Improving Product

Sam C.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2023

An excellent option for project tracking

Likeliness to Recommend

10 /10

What differentiates Miro from other similar products?

Miro is a whiteboard software that ends up providing a set of tools for correct and better project and strategy management. Furthermore, it is reasonably priced.

What is your favorite aspect of this product?

To begin with, Miro's interface is quite simple and intuitive; it allows us to access all of its functions right away, saving us as an organization a significant amount of time to invest in other tasks that require that time and attention. Miro is a platform that focuses on project visualization and tracking. This platform allows you to create various types of diagrams, custom seam, flow, and mind maps that accurately capture the essence of any project. Miro is more dynamic because the user can select from many templates.

What do you dislike most about this product?

We haven't encountered any major annoyances, but Miro's platform lacks an integrated calendar view and the ability to set reminders or notifications for deadlines, which is inconvenient.

What recommendations would you give to someone considering this product?

We have had great benefits in our organization thanks to the tools Miro's platform provides us. It is a super easy-to-use software that makes a great contribution when you want to express brainstorming, implement the creation of mind maps, and event planning. The truth is a fairly intuitive and simple software that ends up adapting to any organization, where it ends up providing growth and improvement to monthly productivity.

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Unique Features

Amanda E.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2023

''Having a great working time with Miro.''

Likeliness to Recommend

10 /10

What differentiates Miro from other similar products?

Miro happens to be more efficient and cost effective. It is more easy to use with an intuitive layout and workflow. The interface is more pleasant.

What is your favorite aspect of this product?

The platform has helped in increasing collaboration with fellow colleagues and friends by organising meetings.

What do you dislike most about this product?

It so amazing having search a great experience while using this platform. It has played a vital role so far.

What recommendations would you give to someone considering this product?

Miro is quite an impressive platform to work with. I highly recommend it.

Pros

Helps Innovate
Reliable
Performance Enhancing
Unique Features

Miro

What is Miro?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Miro Ratings

87 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Miro?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Social Collaboration Connects users via social media features such as instant messaging, chats or comments and allow users to tag people, or use the like function to vote.

Idea Capture Ability to collect details such as names, description, attachments, videos etc. from users to give context on ideas.

Notifications Get daily, weekly or monthly email or real-time notifications to stay informed on updates to your ideas.

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Data Export and Import Allows for multiple export and import options such as CSV, XLSX, XML, Jason, or PDF.

Idea Segmentation The ability to create and analyze discrete segments of ideas based on user-defined criteria or variables.

Idea Scoring / Evaluation Ability to create customizable rating criteria and evaluate and/or score ideas.

Dashboards, Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting, forecasting & easy data extraction for data analysis.

Role-Based Access Enable different levels of access based on role e.g. assign administrators, moderators, idea owners and assign individuals to teams/user groups.

Idea Funnel Ability to visually see ideas based on pre-defined phases or stages.

Customizable Branding Tool allows user to apply its own branding to documents, web pages etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Whiteboard Software

Miro Reviews

Mitchel C.

Easy to use, worth the cost?

Likeliness to Recommend

Pros

Sam C.

An excellent option for project tracking

Likeliness to Recommend

Pros

Amanda E.

''Having a great working time with Miro.''

Likeliness to Recommend

Pros

Most Popular Miro Comparisons

Viima

Ideanote

Productboard

Brightidea Idea Box

IdeaScale

Planview IdeaPlace

1
Since last award

Feature Ratings

Social Collaboration

Idea Capture

Notifications

Application Integration

Data Export and Import

Idea Segmentation

Idea Scoring / Evaluation

Dashboards, Analytics and Reporting

Role-Based Access

Idea Funnel

Customizable Branding

Vendor Capability Ratings

Quality of Features

Ease of Implementation

Business Value Created

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Usability and Intuitiveness

Vendor Support