Miro Logo Award Winner Product Badge
Miro Logo Award Winner Product Badge
Miro

Miro

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Miro
8.9 /10

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Saves Time
  • Client Friendly Policies

Feature Ratings

Average 85

Social Collaboration

90

Idea Capture

88

Notifications

86

Application Integration

86

Data Export and Import

86

Idea Segmentation

85

Idea Scoring / Evaluation

85

Dashboards, Analytics and Reporting

84

Role-Based Access

84

Idea Funnel

83

Customizable Branding

83

Vendor Capability Ratings

Average 85

Quality of Features

89

Ease of Implementation

89

Business Value Created

89

Breadth of Features

88

Product Strategy and Rate of Improvement

87

Ease of Data Integration

86

Availability and Quality of Training

84

Ease of IT Administration

83

Ease of Customization

83

Usability and Intuitiveness

83

Vendor Support

79

Miro Reviews

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Nov 2023

Miro: Collaborative Creativity Unleashed

Likeliness to Recommend

8 /10

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Cons

  • Commodity Features

Juan P.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Fantastic product I think and use

Likeliness to Recommend

10 /10

What differentiates Miro from other similar products?

Versatility: Miro is designed to facilitate a wide range of use cases, from brainstorming and project management to design thinking and agile development. Its versatility allows teams to use it for various purposes within a single platform. Collaborative Features: Miro excels in providing real-time collaboration. Multiple users can work on the same board simultaneously, making it ideal for remote teams and virtual workshops. Templates and Frameworks: Miro offers a vast library of templates and frameworks that help streamline common tasks such as agile development, mind mapping, user story mapping, and more.

What is your favorite aspect of this product?

Collaborative Capabilities: One of the standout features of Miro is its ability to facilitate real-time collaboration among teams, whether they are working together in the same physical location or remotely. This collaborative aspect is highly valued, particularly in today's distributed work environments. Versatility: Miro's versatility is another strong point. It's a tool that can adapt to a wide range of use cases, from project management and design thinking to ideation and agile development. This adaptability makes it a valuable asset for a variety of teams and industries.

What do you dislike most about this product?

Learning Curve: Some users, especially those new to online whiteboard tools, may find Miro's interface and features a bit complex. It can take some time to become proficient with all of its capabilities. Pricing: While Miro offers a free plan with limited features, some users, particularly in larger organizations, might find the cost of the premium plans relatively high. Pricing can be a drawback for budget-conscious users. Performance Issues: On occasion, users have reported performance issues, such as slow loading times and occasional glitches. These can be frustrating, particularly when working on time-sensitive tasks.

What recommendations would you give to someone considering this product?

Start with the Free Plan: Miro offers a free plan with basic features. If you're new to the platform, begin with this plan to get a feel for how it works and whether it suits your needs. This allows you to explore the tool before committing to a paid plan. Explore the Templates: Miro's template library is extensive and can save you a lot of time. Take advantage of these templates for various use cases, such as brainstorming, project management, and design thinking.

Pros

  • Performance Enhancing
  • Unique Features
  • Efficient Service
  • Friendly Negotiation

Nikolas D.

  • Role: Sales Marketing
  • Industry: Chemicals
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

The best whiteboard to collab with your team

Likeliness to Recommend

10 /10

What differentiates Miro from other similar products?

I like the infinite canvas! Also, Miro integrates with a variety of other tools, such as Jira, Slack, and Microsoft Teams. This makes it easy to keep your projects in sync and to collaborate with people who are using other tools.

What is your favorite aspect of this product?

My favorite aspect of Miro is its flexibility. It can be used for a wide variety of tasks, from brainstorming and planning to design and development. It is also very easy to use, even for people who are not tech-savvy.

What recommendations would you give to someone considering this product?

Start with the free plan to see if it suits you and watch the video learning material to know more about how to use it to its full extend.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Miro Comparisons