Miro Logo Award Winner Product Badge
Miro Logo Award Winner Product Badge
Miro

Miro

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Miro
8.9 /10

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details


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Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

1% Negative
5% Neutral
94% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Reliable
  • Enables Productivity

Feature Ratings

Average 86

Collaboration

91

Annotation

87

Infinite Canvas

86

Screen Sharing

85

Sticky Notes

85

Record, Save, and Export Canvases

83

Multimedia Content

83

Role-Based Access

83

Integration with Meeting Solutions

83

Surveys and Polling

81

Vendor Capability Ratings

Average 83

Quality of Features

88

Ease of Implementation

87

Business Value Created

87

Breadth of Features

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

83

Usability and Intuitiveness

83

Ease of IT Administration

81

Availability and Quality of Training

81

Ease of Customization

80

Vendor Support

78

Miro Reviews

Fabio F.

  • Role: Consultant
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Most reliable online design research tool

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

Reliability, ease of boards sharing, straightforward interface

What is your favorite aspect of this product?

Reliability

What do you dislike most about this product?

It's not possibile to deeply brand boards (e.g. custom fonts)

What recommendations would you give to someone considering this product?

Give it a try with a few team member, especially if you use large multimedia

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate

Nathan B.

  • Role: Consultant
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Fantastic tool for sharing design maps/trees

Likeliness to Recommend

8 /10

What differentiates Miro from other similar products?

The consultant plan is my favorite for working with my enterprise customers, and the number of tools at my fingertips is just right. The tools are not too detailed or robust where they're less efficient and you're spending too much time learning how to use them, but there are enough options to clearly (and decently graphically nice) share product visions/designs/maps/etc. I highly recommend Miro for anyone working in professional services, consulting, or freelance roles with business customers (especially the enterprise segment where everything has to be well-planned).

What is your favorite aspect of this product?

Miro as a whole is incredibly easy to pick up and move swiftly with. There's almost a nonexistent learning curve involved, and they start you out with intuitive training resources to get started with one of their many use cases.

What do you dislike most about this product?

I use mind mapping a lot for chat flow design, and there are times where I would like to add a new node on the same path *between* two existing nodes. This is not currently possible, which means I have to reconstruct a flow to make this happen. Graphically, I would like the option to individually change the colors of nodes within a mindmap.

What recommendations would you give to someone considering this product?

Just try it out, and you'll see firsthand how intuitive Miro is.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

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