Miro Logo Award Winner Product Badge
Miro Logo Award Winner Product Badge
Miro

Miro

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Miro
8.9 /10

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details


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Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
92%
Conflict Resolution:
93%
Strategy & Innovation:
92%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

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1% Negative
5% Neutral
94% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Reliable
  • Enables Productivity

Feature Ratings

Average 86

Collaboration

91

Annotation

87

Infinite Canvas

86

Screen Sharing

85

Sticky Notes

85

Record, Save, and Export Canvases

83

Multimedia Content

83

Role-Based Access

83

Integration with Meeting Solutions

83

Surveys and Polling

81

Vendor Capability Ratings

Average 83

Quality of Features

88

Ease of Implementation

87

Business Value Created

87

Breadth of Features

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

83

Usability and Intuitiveness

83

Ease of IT Administration

81

Availability and Quality of Training

81

Ease of Customization

80

Vendor Support

78

Miro Reviews

Milca P.

  • Role: C-Level
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

The perfect tool for releasing your creativity

Likeliness to Recommend

10 /10

What differentiates Miro from other similar products?

The freedom and versatility

What is your favorite aspect of this product?

All the templates and the intuitive interface. Miro came into my life when I was looking for a solution that helps me to transfer what is inside my head into graphics, and I am so happy I found it.

What do you dislike most about this product?

I don't dislike anything, I am very satisfied with Miro, but I would love to also use it to draw funnels so I don't have to use another tool for it.

What recommendations would you give to someone considering this product?

Experiment with all the templates so u can know the full stack of the tool.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Inspires Innovation

Cons

  • Wastes Time
  • Less Caring
  • Role: Industry Specific Role
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Sep 2021

Just use Figma and Figjam instead.

Likeliness to Recommend

7 /10

Pros

  • Respectful
  • Client Friendly Policies
  • Transparent
  • Friendly Negotiation

Cons

  • Commodity Features
  • Leverages Incumbent Status

Juan A.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Fantastic product! Make hybrid collaboration fun

Likeliness to Recommend

10 /10

What differentiates Miro from other similar products?

The option to get as much people as you want as "guests"

What is your favorite aspect of this product?

The timer and voting features

What do you dislike most about this product?

The Kanban board, it's quite hard to keep track of the previous task done

What recommendations would you give to someone considering this product?

Try it free before you get your license

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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