Miro Logo Award Winner Product Badge
Miro Logo Award Winner Product Badge
Miro

Miro

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Miro
8.9 /10

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details


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Awards & Recognition

Miro won the following awards in the Whiteboard Software category

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Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

1% Negative
5% Neutral
94% Positive

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 86

Collaboration

92

Infinite Canvas

87

Annotation

86

Screen Sharing

85

Sticky Notes

85

Record, Save, and Export Canvases

83

Integration with Meeting Solutions

83

Multimedia Content

83

Role-Based Access

82

Surveys and Polling

81

Vendor Capability Ratings

Average 83

Quality of Features

88

Ease of Implementation

88

Business Value Created

86

Breadth of Features

86

Ease of Data Integration

85

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Ease of IT Administration

81

Ease of Customization

81

Vendor Support

77

Miro Reviews

Ashley S.

  • Role: Human Resources
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Very useful, but takes a bit of getting used to

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

Miro is rather unique and I am not aware of other programs that do digital whiteboarding as well as Miro does. I really like the premade templates and they are great for collaborative meetings. The functionality is there, but it isn't the easiest to learn their interface.

What is your favorite aspect of this product?

I love the premade templates, and how everyone can be working on a brainstorming activity together.

What do you dislike most about this product?

I dont think it is the easiest to get used to. Most times if I'm using it with a new group, someone will accidentally move/delete things they aren't supposed to or can't find where it is they need to go to add something.

What recommendations would you give to someone considering this product?

I think it is great if you can commit to all end users being at least somewhat comfortable with it. It will take a few sessions or meetings for people to start to feel comfortable and it to really be a value add.

Pros

  • Enables Productivity
  • Unique Features
  • Reliable
  • Performance Enhancing

Chai L.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Super easy to collaborate with Miro!

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

There is no setup as a user, you can just get going.

What is your favorite aspect of this product?

I like that it is SUPER collaborative - you can see who is who by their cursor moving around.

What do you dislike most about this product?

It can get laggy if there is a TON of content.

What recommendations would you give to someone considering this product?

Try it out with a few people on different devices and see how cool it is!

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Monika R.

  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Useful tool for online collaboration

Likeliness to Recommend

7 /10

What differentiates Miro from other similar products?

Huge amount of templates to start work with.

What is your favorite aspect of this product?

I usually struggle with figuring out, how to organise information on my whiteboard, Miro templates make it easier. I also like how easy it is to insert images and links/ website snippets in it. Another thing, solutions for online collaborating, like voting, bringing everyone to me, timer - that helps me during online workshops a lot. You can hide or lock some parts of your whiteboard, which also comes handy during workshops.

What do you dislike most about this product?

It doesn't always agree with Safari/iOS. Especially with bigger whiteboards, you can expect everything to disappear, and then you have to close the website, open it again, open your board and continue working. There's a character number limit in textbooks, which is sometimes not enough for me. I'd also appreciate some text editing options on sticky notes, right now it's two font types and automatically adjusted size, I'd like to decide the size myself, and maybe be able to bold a word or two sometimes. I had high hopes regarding digitalising tradition paper pos-it notes (written in Polish), but it was a disaster.

What recommendations would you give to someone considering this product?

Try it for online workshops, brainstorming ideas, mood boards and collaborative work.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Reliable
  • Efficient Service

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