Miro Logo Award Winner Product Badge
Miro Logo Award Winner Product Badge
Miro

Miro

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Miro
8.9 /10

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details


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Awards & Recognition

Miro won the following awards in the Whiteboard Software category

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Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

1% Negative
5% Neutral
94% Positive

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 86

Collaboration

92

Infinite Canvas

87

Annotation

86

Screen Sharing

85

Sticky Notes

85

Record, Save, and Export Canvases

83

Integration with Meeting Solutions

83

Multimedia Content

83

Role-Based Access

82

Surveys and Polling

81

Vendor Capability Ratings

Average 83

Quality of Features

88

Ease of Implementation

88

Business Value Created

86

Breadth of Features

86

Ease of Data Integration

85

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Ease of IT Administration

81

Ease of Customization

81

Vendor Support

77

Miro Reviews

Andrew T M.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

The best online tool for collaborative work

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

Miro handles all of my visual demands; I am a highly graphic person who requires diagrams, flowcharts, and so on, and we did not have a solution to keep everything organized and easily available. My major application is for my retrospectives; it works brilliantly since it makes them more active and participatory. Miro has really benefited all departments in my organization because we are all remote teams, and this application allows us interact rapidly and accomplish excellent work because of all the tools and templates accessible. For my remote team, I can quickly arrange and facilitate design sprints and full staff solution sessions/meeting

What is your favorite aspect of this product?

I like how Miro offers a lot of well-organized and properly thought-out templates. I also like how the templates are collaborative, so that the community may add to the template library. So I also like the UI; it's simple to use, pleasant, and allows you to simply prevent or reverse mistakes. Miro has made it incredibly easy for me to build and manage compelling design sprints that help convey ideas like design thinking and OKRs to my coworkers.

What do you dislike most about this product?

I'd want fewer pop-ups and perhaps more useful and easy-to-read alerts. I'd like to be able to make additional changes to the templates. I don't always want all of the template's elements, and I have a hard time unlinking them. While I enjoy the range of tools, templates, and endless possibilities that the infinite canvas provides, as well as the opportunity to work creatively in real time with my colleagues, I've encountered serious technical troubles with the video chat option. My video connection frequently drifts in and out of sync. I may not recognize it at this moment, but my team colleagues are unable to hear me, and having to refresh

What recommendations would you give to someone considering this product?

Miro is a must-have online collaboration tool for every remote team or firm that follows a hybrid working paradigm if you want your business to be as inventive, efficient, and optimum as possible.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Alfred L.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Significantly improves collaboration

Likeliness to Recommend

10 /10

What differentiates Miro from other similar products?

Miro assists in the creation of UX flows, the organization of material, the facilitation of workshops and live design exercises, as well as project brainstorming. Facilitating a session and shadowing other board members is a dream come true for me. The timer function is also quite useful, as a Business Strategy Leader, I use Miro to lead workshops, interact with colleagues, and rapidly map requirements, data flows, processes, and so on at a conceptual level, prior to any formal documenting in the standard tools, such as Jira, Visio, and so on.

What is your favorite aspect of this product?

People working together makes so much possible. I enjoy entering and uploading papers and photographs. I prefer to work swiftly on navigation flows, information architecture, and wireframes. It provides amazing capabilities for real-time collaboration on boards, such as the ability to place high-resolution photographs, files, and so on on boards to recreate the traditional whiteboard scenario that we would have in the office.

What do you dislike most about this product?

If the dashboard does not update, users may need to reload the website. Enterprise SSO systems are fantastic, but they may make sharing with third parties challenging; it would be ideal if there was a safe yet password-free approach. The structure of project folders is a little perplexing. Deleting a board is not obvious because there is no direct and prominent option, forcing us to construct several boards here at Miro.

What recommendations would you give to someone considering this product?

Miro is an excellent choice for creating an interactive classroom or seminars. It's for a rapid design sprint or proposing something to a large group of people. It is simple to use, Miro was the most effective platform for my work because other platforms lacked the essential speed and stability, as well as the normal features.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Grecia G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

An amazing tool for tutorial activities.

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

I enjoy how I can maintain info on the dashboard. The dashboard offers wonderful insight and simplifies team projects. Sticky notes and frames might also be useful. What I appreciate best concerning Miro is how easy it’s to use; anyone can take part and start operating right away. Working with a worldwide team allows us to collaborate and take up where we left off. I started utilizing it to collect notes and materials to present with my bosses.

What is your favorite aspect of this product?

It’s a cooperative tool that enables me to figure in a visual format. I’m not joking once I say i use it daily, and often for hours every day. It’s that integral to my work and how I work with my colleagues. I favor that I can transfer my own PDF files to an outsized working area and customise the layout. I upload game boards and worksheet pages for my tutoring students, and find to customize the layout into levels or subjects i’m tutoring. I found the ease with which individuals can familiarize themselves with the basics a huge benefit, permitting groups to start collaborating quickly.

What do you dislike most about this product?

Sometimes I notice the “zoom-in” and “zoom-out” perform troublesome to use because it doesn’t always let me zoom in to their platform, instead if zooms in or out of the complete webpage. Then it gets stuck and I got to refresh the page to induce it back to my normal 100 percent zoom setting.

What recommendations would you give to someone considering this product?

It’s a useful tool for online tutors to use as to how to transfer PDF files of worksheets and activities and customize them to their liking. It additionally permits students to finish PDF files in an easy-to-use way with text box choices, written pen, highlighter, and so on. Because the team becomes additional familiar with the basics there are a lot of powerful tools for them to grow into using.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Efficient Service

Cons

  • Less Generous

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