Miro Logo Award Winner Product Badge
Miro Logo Award Winner Product Badge
Miro

Miro

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Miro
8.9 /10

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details


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Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
92%
Conflict Resolution:
93%
Strategy & Innovation:
92%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

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1% Negative
5% Neutral
94% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Reliable
  • Enables Productivity

Feature Ratings

Average 86

Collaboration

91

Annotation

87

Infinite Canvas

86

Screen Sharing

85

Sticky Notes

85

Record, Save, and Export Canvases

83

Multimedia Content

83

Role-Based Access

83

Integration with Meeting Solutions

83

Surveys and Polling

81

Vendor Capability Ratings

Average 83

Quality of Features

88

Ease of Implementation

87

Business Value Created

87

Breadth of Features

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

83

Usability and Intuitiveness

83

Ease of IT Administration

81

Availability and Quality of Training

81

Ease of Customization

80

Vendor Support

78

Miro Reviews

Joshua H.

  • Role: Industry Specific Role
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Good features, but harder to use than Figjam

Likeliness to Recommend

8 /10

What differentiates Miro from other similar products?

Really good work templates - better than Figjam from experience

What is your favorite aspect of this product?

Templates are powerful and useful

What do you dislike most about this product?

Usability in general for the canvas. It feels clunky and unintuitive.

What recommendations would you give to someone considering this product?

Look at Figjam instead

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate

Fei W.

  • Role: Operations
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

My favorite Whiteboard

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

Miro is exceptionally well-stractured.

What is your favorite aspect of this product?

My CMC team can collaborate from anywhere in the world. Great structure diagrams

What do you dislike most about this product?

If you mess the structure in Miro you mess everything.

What recommendations would you give to someone considering this product?

I love Miro. You should surely check it out too.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Efficient Service
  • Altruistic

Obaib E.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

Promising Collaboration Tool with Room for Growth

Likeliness to Recommend

8 /10

What differentiates Miro from other similar products?

Miro stands out with its versatile digital whiteboard platform, offering a rich toolkit for collaboration, from brainstorming to project management. Its intuitive interface, extensive template library, and real-time collaboration features make it a top choice. Moreover, Miro's integrations with popular tools enhance workflow efficiency, setting it apart from competitors.

What is your favorite aspect of this product?

My favorite aspect of Miro is its versatility. From brainstorming sessions to project planning, its intuitive interface and vast array of tools empower teams to collaborate seamlessly. Whether it's sticky notes, diagrams, or video conferencing, Miro has everything needed to bring ideas to life.

What do you dislike most about this product?

While Miro offers an excellent collaborative platform, its pricing can be a drawback for smaller teams or individuals. Some users also report occasional lags or glitches, particularly with larger boards or complex diagrams, which can disrupt workflow.

What recommendations would you give to someone considering this product?

For optimal use of Miro, invest time in exploring its features and integrations. Start with the extensive template library to kickstart projects. Ensure team members understand collaboration tools and establish clear processes for efficient workflow. Regularly update and customize boards to reflect project progress.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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