Miro Logo Award Winner Product Badge
Miro Logo Award Winner Product Badge
Miro

Miro

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Miro
8.9 /10

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details


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Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

1% Negative
5% Neutral
94% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Reliable
  • Enables Productivity

Feature Ratings

Average 86

Collaboration

91

Annotation

87

Infinite Canvas

86

Screen Sharing

85

Sticky Notes

85

Record, Save, and Export Canvases

83

Multimedia Content

83

Role-Based Access

83

Integration with Meeting Solutions

83

Surveys and Polling

81

Vendor Capability Ratings

Average 83

Quality of Features

88

Ease of Implementation

87

Business Value Created

87

Breadth of Features

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

83

Usability and Intuitiveness

83

Ease of IT Administration

81

Availability and Quality of Training

81

Ease of Customization

80

Vendor Support

78

Miro Reviews

Alex C.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Where creativity meets collaboration

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

It is a versatile and efficient collaborative tool. Which enables us to foster our interaction, creativity, and thinking. It is very beneficial for my remote workers to bridge the gap between personal and digital interaction. Its infinite canvas and visual collaboration tools help in processing maps and organization of data.

What is your favorite aspect of this product?

With the help of Miro, my teammates are able to engage in real-time interaction for the problem-solving tasks such as designing of product, drafting their strategies, and in simplifying their ideas. It also facilitates pre-made templates for analysis, mind mapping, retrospectives, and user journeys. Its real-time integration with third-party facilitates me with my team members working from remote areas and hybrid teams.

What do you dislike most about this product?

Miro creates a hurdle in handling the complex and largest dataset. The more the size of boards with elements and data, the more it slows in working, hence disrupting working. This issue needs to be resolved and make the board more extensive in dealing with large data sets. Besides, it's a great working tool for strong collaboration.

What recommendations would you give to someone considering this product?

My experience with Miro is going well in all aspects. It is meeting all my needs and demands. So anyone dealing with large projects and needs more advanced features then it is best for them. Its pre-built templates help in streamline the interaction and increase the productivity of the work.

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Effective Service

Nadia S.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Not very intuitive

Likeliness to Recommend

7 /10

What differentiates Miro from other similar products?

Not quite sure, we switched to figjam since it is easier to use

What is your favorite aspect of this product?

Innovative and cool new features

What do you dislike most about this product?

Nothing easy to use, it is hard for new users to know how to use

What recommendations would you give to someone considering this product?

Probably try the free features first, it is not very intuitive so it could be hard to implement

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Helen T.

  • Role: C-Level
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Freehand Review

Likeliness to Recommend

8 /10

What differentiates Miro from other similar products?

Canvases can be shared with visitors without granting them the ability to modify them. Because Freehand keeps a history of your work, you may easily access earlier versions.

What is your favorite aspect of this product?

I can invite anybody to my freehand on InVision, so we can all work together in a collaborative whiteboard environment. As a tool for ideas, it works well. Integrating it with other goods is also an option.

What do you dislike most about this product?

It sometimes becomes tedious while working on big canvases.

What recommendations would you give to someone considering this product?

Teams and groups may benefit from Freehand by InVision's collaborative whiteboard environment.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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