Mindmatrix Logo Award Winner Product Badge
Mindmatrix Logo Award Winner Product Badge
Mindmatrix

Mindmatrix

Composite Score
8.3 /10
CX Score
8.4 /10
Category
Mindmatrix
8.3 /10

What is Mindmatrix?

Mindmatrix is an integrated software designed to enable direct sales, independent reps and Indirect Sales channels worldwide. The Mindmatrix software is a unique platform that brings specific essential elements of sales success together, helping companies sell faster.

Company Details


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Awards & Recognition

Mindmatrix won the following awards in the Marketing Platforms - Midmarket category

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Mindmatrix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Mindmatrix.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

3
Since last award

100 Plan to Renew

90 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Mindmatrix?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 94

Advanced Campaign Management

98

Email Marketing Automation

98

Marketing Operations Management

97

Social Media Marketing Management

97

Multi Channel Integration

94

Community Marketing Management

93

Marketing Asset Management

93

Marketing Analytics

93

Marketing Workflow Management

91

Advanced Data Segmentation

91

Mobile Marketing Management

91

Vendor Capability Ratings

Average 91

Ease of Customization

94

Usability and Intuitiveness

93

Ease of IT Administration

93

Ease of Implementation

93

Quality of Features

93

Ease of Data Integration

91

Vendor Support

90

Breadth of Features

90

Business Value Created

89

Product Strategy and Rate of Improvement

89

Availability and Quality of Training

87

Mindmatrix Reviews

Kimberly B.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

" I recommend the program is excellent "

Likeliness to Recommend

7 /10

What differentiates Mindmatrix from other similar products?

This program is different from others because it is easy to use, because the customer service is great, and because it has a variety of functions.

What is your favorite aspect of this product?

We had fantastic marketing and sales teams, but as we expanded, we discovered that it was a little challenging to integrate these two roles and support our fast expanding sales department with limited marketing resources. Mindmatrix intervened in this situation and improved the synchronization of sales and marketing.

What do you dislike most about this product?

It is far more challenging to build up the platform's backend so that people can use it. It took some time to figure out how to build everything (adding coding to allow for cobranding, setting up drip campaigns so people can utilize it, and adjusting permissions for various user groups). The backend interface was considerably messier and less organized, and we had to experiment a lot to get a lot of the things we set up to function.

What recommendations would you give to someone considering this product?

I recommend it because it is simple to use, has excellent customer support, has extremely powerful features, and is suitable for channel marketing.

Pros

  • Trustworthy
  • Unique Features
  • Efficient Service
  • Effective Service

Denise W.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

A solid Lead Acquisition/Email Drip Platform

Likeliness to Recommend

9 /10

What differentiates Mindmatrix from other similar products?

Both the tracking and the material are satisfactory. Megan, my consultant, is invaluable in helping me fill my schedule and finalize my campaign creation before sending it to production.

What is your favorite aspect of this product?

Powerful material and easy-to-implement email drips. We assign a lead score based on how seriously they are considering using our services. Essential information is being made available. Because of this, I have more time on my hands than I would if I were actively engaged in the creative process.

What do you dislike most about this product?

Even though the email builder is quite complicated, we can still get emails made by contacting support. My recommendation is that you be able to import templates from Leadpages or Envato. To complete my set, this is the last thing I need.

What recommendations would you give to someone considering this product?

The quality of their assistance is their strongest suit. As opposed to other service providers, I have never had to wait more than a day to get a problem resolved, and I have never had to wait more than a day.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Efficient Service

Barnes' B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Out of the box tool we have discovered

Likeliness to Recommend

10 /10

What differentiates Mindmatrix from other similar products?

This platform is simple to use, and if you need assistance, they also provide vip help, which you can sign up for. Our advertising & distribution process was streamlined using Mindmatrix, making it more effective and goal-oriented. It has a very clean design, branded dashboards that you can customize, and a variety of features you can experiment with and pick from depending on your organizational requirements.

What is your favorite aspect of this product?

By utilizing information that our suppliers already have developed, its extensive library of content for IT service suppliers helps us save money and effort. Personally, I enjoy the drip email and social media campaigns, which are useful for maintaining our company's online visibility. The dashboards are practical for creating fresh marketing plans because they are simple to utilize and comprehend.

What do you dislike most about this product?

Leads can take a little time to develop, but that is to be expected. If the person you're working with doesn't keep up with the campaigns, your rating declines and you risk losing high-interest leads. To become familiar with the user interface, one has to use it frequently.

What recommendations would you give to someone considering this product?

The only tool you can rely on if some of your team members aren't tech aware is Mindmatrix since it makes everything simple for everyone. Our salespeople now have it much simpler than ever to close deals thanks to assisted selling, CRM connectivity, and real-time lead notifications. We hihly recommend it to utilize.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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