Mimecast Services

Mimecast Sync & Recover

Composite Score

8.1 /10

CX Score

8.4 /10

31 Reviews Write a Review

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What is Mimecast Sync & Recover?

The Mimecast solution, Sync & Recover for Exchange and Office 365, gives you a simple, centralized, streamlined way to recover deleted, corrupted, or stolen email, calendar, and contact data by leveraging a cloud-based archive.

Company Details

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Awards & Recognition

Mimecast Sync & Recover won the following awards in the Email Backup category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

10 Top Rated Capabilities

10 Top Rated Features

Latest Award, 2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact
Contract Negotiation

2023

2023 Data Quadrant Gold Medalist

2023

9 Top Rated Capabilities

5 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Product Impact

2022

Mimecast Sync & Recover Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Mimecast Sync & Recover.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Mimecast Sync & Recover?

0% Negative

3% Neutral

97% Positive

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 86

Security

Support for Backup Types

Compliance

Backup Archiving

Full System Backup Restore

Mailbox Backup Restore

Granular Restore

Transaction Log Backup Restore

Information Store Backup Restore

Permissions Awareness

Media Support

Vendor Capability Ratings

Average 85

Ease of Implementation

Business Value Created

Ease of IT Administration

Usability and Intuitiveness

Ease of Data Integration

Quality of Features

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Breadth of Features

Availability and Quality of Training

Mimecast Sync & Recover Reviews

Glenn S.

Role: Information Technology
Industry: Banking
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2021

Great product for cloud archiving

Likeliness to Recommend

9 /10

What differentiates Mimecast Sync & Recover from other similar products?

Can be pricey but so far worth the cost and ROI

What is your favorite aspect of this product?

Cloud archiving

What do you dislike most about this product?

Search interface and admin portal could be improved and more intuitive.

What recommendations would you give to someone considering this product?

Make sure it fits your organization and budget needs as it can get pricey.

Pros

Enables Productivity
Helps Innovate
Continually Improving Product
Reliable

Cons

Less Effective Service

Anthony F.

Role: Information Technology
Industry: Construction
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2020

Brilliant product by a brilliant company.

Likeliness to Recommend

10 /10

What differentiates Mimecast Sync & Recover from other similar products?

Seamless intergration and ease of use.

What is your favorite aspect of this product?

Outlook integration

What do you dislike most about this product?

Wish there were more Gsuite features to support businesses in a multi cloud world.

What recommendations would you give to someone considering this product?

Learn the Admin portal as there lots and lots of settings

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Role: Information Technology
Industry: Education
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Mar 2020

Great Product, Initial Onboarding Needs To Improve

Likeliness to Recommend

8 /10

Pros

Effective Service
Saves Time
Client Friendly Policies
Security Protects

Cons

Under Delivered
Less Transparent
Less Friendly Negotiation

Mimecast Sync & Recover

What is Mimecast Sync & Recover?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2020 Emotional Footprint Champion

2020 Data Quadrant Gold Medalist

Mimecast Sync & Recover Ratings

91 Likeliness to Recommend

1 Since last award

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Mimecast Sync & Recover?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Security The software provides appropriate data and access security for the message store, individual mailboxes and messages.

Support for Backup Types Support for Full, Incremental (change since last incremental backup) & Differential (change since last full backup) backup types.

Compliance Compliance with privacy legislation, including General Data Protection Regulation (GDPR), and the ability to enact requests for purging of personal information.

Backup Archiving Ability to conduct archive backups for long-term storage.

Full System Backup Restore The backup of the full email system and all of its servers, including the operating system.

Mailbox Backup Restore The backup and restore of individual mailboxes without having to restore an entire email server to extract a single mailbox.

Granular Restore The ability to restore individual email messages, message threads, or messages within a specified date range.

Transaction Log Backup Restore Ability to backup and restore the transaction log (which can be “replayed” in order to rebuild an email Information Store) of an MS Exchange email server.

Information Store Backup Restore Ability to backup and restore only the Information Store (full contents of all mailboxes) of an email server, common with MS Exchange Server.

Permissions Awareness The backup software having awareness of mailbox permissions, rules, and delegates, and the ability to backup and restore associated permissions.

Media Support Support for backup to various backup media formats, including disk, Cloud, optical drives, and tape etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Mimecast Sync & Recover Reviews

Glenn S.

Great product for cloud archiving

Likeliness to Recommend

Pros

Cons

Anthony F.

Brilliant product by a brilliant company.

Likeliness to Recommend

Pros

Great Product, Initial Onboarding Needs To Improve

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Security

Support for Backup Types

Compliance

Backup Archiving

Full System Backup Restore

Mailbox Backup Restore

Granular Restore

Transaction Log Backup Restore

Information Store Backup Restore

Permissions Awareness

Media Support

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Ease of IT Administration

Usability and Intuitiveness

Ease of Data Integration

Quality of Features

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Breadth of Features

Availability and Quality of Training