Mimecast Services

Mimecast Security Awareness Training

Composite Score

7.7 /10

CX Score

7.8 /10

25 Reviews Write a Review

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What is Mimecast Security Awareness Training?

Increasing cyber security awareness among your users will undoubtedly help to prevent more cyber security threats. Email-borne threats have always targeted human beings, duping them into clicking on links, opening attachments or providing passwords and personal information that can be used to penetrate cyber security defenses. It doesn't matter how much you've invested in the latest cyber security tools or the most sophisticated cyber security strategies – if your users can't spot a suspicious link or a fraudulent email, your defenses are likely to be compromised.

Company Details

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Awards & Recognition

Mimecast Security Awareness Training won the following awards in the Security Awareness & Training category

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1 Top Rated Capabilities

0 Top Rated Features

Latest Award, 2024

2020 Data Quadrant Gold Medalist

2020

Mimecast Security Awareness Training Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Mimecast Security Awareness Training.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

91 Plan to Renew

78 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Mimecast Security Awareness Training?

0% Negative

9% Neutral

91% Positive

Pros

Reliable
Saves Time
Enables Productivity
Trustworthy

Feature Ratings

Average 83

Ease of User Management

Security Awareness Dashboards and Reporting

LMS Integration

Simulated Attacks

Topic Breadth

Customizability

Gamification

Knowledge Tests

Variety of Training Materials

Just in Time Alerts

Content Quality

Vendor Capability Ratings

Average 83

Availability and Quality of Training

Quality of Features

Usability and Intuitiveness

Vendor Support

Ease of Implementation

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Data Integration

Ease of Customization

Mimecast Security Awareness Training Reviews

Role: Sales Marketing
Industry: Food and Beverage
Involvement: Vendor Selection and Purchasing

Validated Review

Anonymous Reviewer

Submitted Aug 2020

A real eye opener for behavior

Likeliness to Recommend

6 /10

Pros

Reliable
Efficient Service
Caring
Respectful

Cons

Less Performance Enhancing
Vendor's Interest First
Leverages Incumbent Status

Eric D.

Role: Consultant
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2020

Great job! Keep up the good work!

Likeliness to Recommend

9 /10

What differentiates Mimecast Security Awareness Training from other similar products?

The unique suite of options

What is your favorite aspect of this product?

It is fun to use and easy to learn

What do you dislike most about this product?

I like this product

What recommendations would you give to someone considering this product?

Be patient and take your time

Pros

Respectful
Reliable
Unique Features
Efficient Service

Role: Human Resources
Industry: Healthcare
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Aug 2020

Easy to use

Likeliness to Recommend

4 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

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Mimecast Security Awareness Training

What is Mimecast Security Awareness Training?

Company Details

Need Assistance?

Awards & Recognition

2020 Data Quadrant Gold Medalist

Mimecast Security Awareness Training Ratings

86 Likeliness to Recommend

1 Since last award

91 Plan to Renew

78 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Mimecast Security Awareness Training?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Ease of User Management The CBT product is easy to use and administer with multiple end user groups and to regularly manage the awareness and training program.

Security Awareness Dashboards and Reporting Dashboards and reports for employee completion of training, test scores, and other aspects of the security awareness and training program.

LMS Integration Provides full LMS capabilities by either being SCORM-compliant (integration with an existing on premise LMS) or by providing SaaS-based LMS capabilities.

Simulated Attacks There is the ability to perform simulated end-user attacks. This includes mock spear-phishing, SMS phishing, and phone social engineering.

Topic Breadth The breadth of training topics being covered is broad and fairly comprehensive, including industry-specific or compliance-based topics as needed.

Customizability Training content can be modified or customized to organizational needs. This can be done through the product itself or by direct request to the vendor.

Gamification Offers Learning Tracks with Badges/Certificates or other gamification elements to keep learners engaged.

Knowledge Tests Testing is available to gauge the knowledge levels of end-users, particularly after a training module has been completed.

Variety of Training Materials Training is delivered through many media including videos, decks, emails, posters, and other supplemental training materials.

Just in Time Alerts Integration with other security technologies, such as DLP, EPP, etc. allows users to be warned before taking potentially dangerous actions.

Content Quality The content of training is of high quality and goes to the desired level of depth regarding security best practices, while still engaging end users.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Mimecast Security Awareness Training Reviews

A real eye opener for behavior

Likeliness to Recommend

Pros

Cons

Eric D.

Great job! Keep up the good work!

Likeliness to Recommend

Pros

Easy to use

Likeliness to Recommend

Pros

Most Popular Mimecast Security Awareness Training Comparisons

NINJIO

KnowBe4 Security Awareness Training

Infosec IQ

Webroot Security Awareness Training

Proofpoint Security Awareness Training

Terranova Security Awareness Training

1
Since last award

Feature Ratings

Ease of User Management

Security Awareness Dashboards and Reporting

LMS Integration

Simulated Attacks

Topic Breadth

Customizability

Gamification

Knowledge Tests

Variety of Training Materials

Just in Time Alerts

Content Quality

Vendor Capability Ratings

Availability and Quality of Training

Quality of Features

Usability and Intuitiveness

Vendor Support

Ease of Implementation

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Data Integration

Ease of Customization