Mimecast Services

Mimecast Security Awareness Training

Composite Score

7.7 /10

CX Score

7.8 /10

25 Reviews Write a Review

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What is Mimecast Security Awareness Training?

Increasing cyber security awareness among your users will undoubtedly help to prevent more cyber security threats. Email-borne threats have always targeted human beings, duping them into clicking on links, opening attachments or providing passwords and personal information that can be used to penetrate cyber security defenses. It doesn't matter how much you've invested in the latest cyber security tools or the most sophisticated cyber security strategies – if your users can't spot a suspicious link or a fraudulent email, your defenses are likely to be compromised.

Company Details

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Awards & Recognition

Mimecast Security Awareness Training won the following awards in the Security Awareness & Training category

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1 Top Rated Capabilities

0 Top Rated Features

Latest Award, 2024

2020 Data Quadrant Gold Medalist

2020

Mimecast Security Awareness Training Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Mimecast Security Awareness Training.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

91 Plan to Renew

78 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Mimecast Security Awareness Training?

0% Negative

9% Neutral

91% Positive

Pros

Reliable
Saves Time
Enables Productivity
Trustworthy

Feature Ratings

Average 83

Ease of User Management

Security Awareness Dashboards and Reporting

LMS Integration

Simulated Attacks

Topic Breadth

Customizability

Gamification

Knowledge Tests

Variety of Training Materials

Just in Time Alerts

Content Quality

Vendor Capability Ratings

Average 83

Availability and Quality of Training

Quality of Features

Usability and Intuitiveness

Vendor Support

Ease of Implementation

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Data Integration

Ease of Customization

Mimecast Security Awareness Training Reviews

Colin J.

Role: Information Technology
Industry: Healthcare
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2024

Engaging and informative

Likeliness to Recommend

8 /10

What differentiates Mimecast Security Awareness Training from other similar products?

Up-to-date content even if the overall principles don't change much

What is your favorite aspect of this product?

Usability and reporting/tracking functionality.

What do you dislike most about this product?

There is quite a learning curve, so get help setting it up right. Breaking email is a business-killer.

What recommendations would you give to someone considering this product?

Get PS or consultants to help set it up.

Pros

Efficient Service
Continually Improving Product
Reliable
Unique Features

Shika g.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2023

Phenomenon in high level of polish and production.

Likeliness to Recommend

10 /10

What differentiates Mimecast Security Awareness Training from other similar products?

It's unique ability to integrate with AD infrastructure to minimize roll-out workload and expense. Its high quality engaging content. Its ability to create humorous videos that draw employees in and leave them wanting more.

What is your favorite aspect of this product?

I like how Its persistent, non-intrusive methodology that enables behavior change and improve knowledge. Its ability to help you focus on individual responsibility. I love how it highly engages in cyber security awareness training that employees love.

What do you dislike most about this product?

I love how this product allows you to target individuals, groups and parts of your company at greatest risk with specialized and personalized training. No dislikes at all.

What recommendations would you give to someone considering this product?

I would recommend it because of it's provision of an ongoing content and awareness throughout the business at all levels. Its also professionally presents itself with a high level of polish and production. Also it's content is updated and added to on a regular basis.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Kiaan S.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2023

It gives you protection and visibility.

Likeliness to Recommend

10 /10

What differentiates Mimecast Security Awareness Training from other similar products?

It minimizes spam distraction by providing an hourly digest of questionable emails.

What is your favorite aspect of this product?

Its great in email management. It provides protection against inbound spear phishing.

What do you dislike most about this product?

It has a great customer support hence no dislike.

What recommendations would you give to someone considering this product?

It offers granular and customizable protection that fits your business need and actively prevents spear phishing threats.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

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Mimecast Security Awareness Training

What is Mimecast Security Awareness Training?

Company Details

Need Assistance?

Awards & Recognition

2020 Data Quadrant Gold Medalist

Mimecast Security Awareness Training Ratings

86 Likeliness to Recommend

1 Since last award

91 Plan to Renew

78 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Mimecast Security Awareness Training?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Ease of User Management The CBT product is easy to use and administer with multiple end user groups and to regularly manage the awareness and training program.

Security Awareness Dashboards and Reporting Dashboards and reports for employee completion of training, test scores, and other aspects of the security awareness and training program.

LMS Integration Provides full LMS capabilities by either being SCORM-compliant (integration with an existing on premise LMS) or by providing SaaS-based LMS capabilities.

Simulated Attacks There is the ability to perform simulated end-user attacks. This includes mock spear-phishing, SMS phishing, and phone social engineering.

Topic Breadth The breadth of training topics being covered is broad and fairly comprehensive, including industry-specific or compliance-based topics as needed.

Customizability Training content can be modified or customized to organizational needs. This can be done through the product itself or by direct request to the vendor.

Gamification Offers Learning Tracks with Badges/Certificates or other gamification elements to keep learners engaged.

Knowledge Tests Testing is available to gauge the knowledge levels of end-users, particularly after a training module has been completed.

Variety of Training Materials Training is delivered through many media including videos, decks, emails, posters, and other supplemental training materials.

Just in Time Alerts Integration with other security technologies, such as DLP, EPP, etc. allows users to be warned before taking potentially dangerous actions.

Content Quality The content of training is of high quality and goes to the desired level of depth regarding security best practices, while still engaging end users.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Mimecast Security Awareness Training Reviews

Colin J.

Engaging and informative

Likeliness to Recommend

Pros

Shika g.

Phenomenon in high level of polish and production.

Likeliness to Recommend

Pros

Kiaan S.

It gives you protection and visibility.

Likeliness to Recommend

Pros

Most Popular Mimecast Security Awareness Training Comparisons

NINJIO

KnowBe4 Security Awareness Training

Infosec IQ

Webroot Security Awareness Training

Proofpoint Security Awareness Training

Terranova Security Awareness Training

1
Since last award

Feature Ratings

Ease of User Management

Security Awareness Dashboards and Reporting

LMS Integration

Simulated Attacks

Topic Breadth

Customizability

Gamification

Knowledge Tests

Variety of Training Materials

Just in Time Alerts

Content Quality

Vendor Capability Ratings

Availability and Quality of Training

Quality of Features

Usability and Intuitiveness

Vendor Support

Ease of Implementation

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Data Integration

Ease of Customization