Milano Software

MilanoRetail

Composite Score

7.3 /10

CX Score

7.9 /10

10 Reviews Write a Review

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What is MilanoRetail?

Milano Retail Software includes dynamic and effective product features that will allow a retail owner to be in control of their business as it grows into something beautiful.

Company Details

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MilanoRetail Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

72 Likeliness to Recommend

79 Plan to Renew

91 Satisfaction of Cost Relative to Value

Product Experience

100

Negotiation and Contract

100

Conflict Resolution

Strategy & Innovation

100

Service Experience

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Emotional Footprint Overview

Product Experience:: 99%
Negotiation and Contract:: 100%
Conflict Resolution:: 100%
Strategy & Innovation:: 98%
Service Experience:: 100%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love MilanoRetail?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 87

Promotions Management

Inventory Management

POS

Supplier Management

Customer Relationship Management

Analytics and Reporting

Employee Mobile

Sales Transactions

Customer Loyalty Programs

E-Commerce Integration

Dashboard

Vendor Capability Ratings

Average 84

Ease of IT Administration

Vendor Support

Breadth of Features

Ease of Customization

Business Value Created

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

Quality of Features

Ease of Data Integration

MilanoRetail Reviews

Mishark L.

Role: Operations
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Accessible Retail Managing Platform

Likeliness to Recommend

10 /10

What differentiates MilanoRetail from other similar products?

MilanoRetail has all the departmental needs for retail management

What is your favorite aspect of this product?

MilanoRetail captures the needs that boosts business sales in companies.

What do you dislike most about this product?

MilanoRetail manages to distinguish between company investments and planning.

What recommendations would you give to someone considering this product?

MilanoRetail has quality determination on retail controls.

Pros

Helps Innovate
Efficient Service
Inspires Innovation
Saves Time

Syed H.

Role: Operations
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2021

Fantastic product

Likeliness to Recommend

9 /10

What differentiates MilanoRetail from other similar products?

Scheduling multiple appointments and point of sale, this program performs amazing.

What is your favorite aspect of this product?

The reporting. I wish it worked the same in the spa version. The instant data transfer, I could see sales remotely anytime of day The stable platform that did not seem to fail

What do you dislike most about this product?

Discrepency in OH values between HO Software and STORE software.

What recommendations would you give to someone considering this product?

Customer outreach is a struggle. It needed another service for appointment confirmations.

Pros

Reliable
Performance Enhancing
Trustworthy
Efficient Service

Kitha L.

Role: Human Resources
Industry: Banking
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2020

Easy to use great product

Likeliness to Recommend

5 /10

What differentiates MilanoRetail from other similar products?

Qualifying products

What is your favorite aspect of this product?

Price vs value

What do you dislike most about this product?

Time frame

What recommendations would you give to someone considering this product?

Take your time

Pros

Helps Innovate
Performance Enhancing
Altruistic
Acts with Integrity

MilanoRetail

What is MilanoRetail?

Company Details

Need Assistance?

MilanoRetail Ratings

72 Likeliness to Recommend

79 Plan to Renew

91 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+99 Net Emotional Footprint

How much do users love MilanoRetail?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Promotions Management Includes marketing advertisements and discounted items.

Inventory Management Includes units tracking and purchasing, backorder status, and product history through barcodes, RFID, IoT and other methods of tracking inventory

POS Includes cash register, card readers, invoicing, and bar code scanner.

Supplier Management Ability to generate, sort and categorize vendor profiles and/or including supplier collaboration, quarterly Business Review Meetings, Scorecards, KPI and SLA's.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Employee Mobile Mobile devices can be used to check inventory, check customer history, and process SALES/RETURN transactions & invoicing.

Sales Transactions Includes an item, quantity, payment, statement of charges/receipt, sales management, refund, exchanges, special order processing and foreign currency/exchange.

Customer Loyalty Programs Includes customer recognition and reward program or points.

E-Commerce Integration Includes payment and multiple design options, website security, online support, and integrated shipping.

Dashboard Includes alerts and notifications, KPIs, visual analytics, and interactive features.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

MilanoRetail Reviews

Mishark L.

Accessible Retail Managing Platform

Likeliness to Recommend

Pros

Syed H.

Fantastic product

Likeliness to Recommend

Pros

Kitha L.

Easy to use great product

Likeliness to Recommend

Pros

Feature Ratings

Promotions Management

Inventory Management

POS

Supplier Management

Customer Relationship Management

Analytics and Reporting

Employee Mobile

Sales Transactions

Customer Loyalty Programs

E-Commerce Integration

Dashboard

Vendor Capability Ratings

Ease of IT Administration

Vendor Support

Breadth of Features

Ease of Customization

Business Value Created

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

Quality of Features

Ease of Data Integration