Microsoft Teams for Healthcare Logo
Microsoft Teams for Healthcare Logo
Microsoft Corporation

Microsoft Teams for Healthcare

Composite Score
7.6 /10
CX Score
8.0 /10
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Microsoft Teams for Healthcare
7.6 /10

What is Microsoft Teams for Healthcare?

Microsoft Teams enables simple, secure collaboration and communication with chat, video, voice, and healthcare tools in a single hub that supports compliance with HIPAA, HITECH, and other regulations.

Company Details

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Microsoft Teams for Healthcare Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams for Healthcare.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams for Healthcare?

7% Negative
4% Neutral
89% Positive

Pros

  • Reliable
  • Effective Service
  • Altruistic
  • Client's Interest First

Feature Ratings

Average 79

Patient/ Physician Scheduling

84

Mobile

84

Live Chat

81

Waiting Room

80

Voice and Video Collaboration

80

File Sharing Collaboration

79

Medical Records Integration

78

Medical Billing

77

Prescription Tools

74

Data Security

73

Vendor Capability Ratings

Average 78

Ease of IT Administration

88

Availability and Quality of Training

83

Ease of Data Integration

83

Business Value Created

81

Usability and Intuitiveness

80

Ease of Implementation

78

Breadth of Features

77

Vendor Support

76

Product Strategy and Rate of Improvement

76

Quality of Features

76

Ease of Customization

75

Microsoft Teams for Healthcare Reviews

GRANT T.

  • Role: Public Sector
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

All-in-one business communication platform

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams for Healthcare from other similar products?

Microsoft Teams provides many features within one app. Instead of juggling multiple apps to accomplish a task, Teams makes it a "one stop shop."

What is your favorite aspect of this product?

The availability and breadth of features.

What do you dislike most about this product?

Microsoft Teams can be difficult to use due to the sheer number of features and its capabilities. Therefore, there is a bit of a learning curve, particularly for individuals not familiar with similar business communication platforms.

What recommendations would you give to someone considering this product?

Take your time to learn about Teams' functionality. Play around with the different features.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Effective Service

ANUROOP N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Fantastic product

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams for Healthcare from other similar products?

Microsoft's healthcare initiatives often stand out due to its extensive experience in technology and data management. The company emphasizes integration across its suite of products, aiming for a seamless user experience. However, individual preferences may vary, and it's crucial to assess specific needs and compare offerings from various healthcare technology providers to find the best fit for a particular context or organization.

What is your favorite aspect of this product?

As a machine learning model, I don't have personal preferences, we can find the integration of various services, like Azure for cloud computing and tools like Teams, beneficial for creating a cohesive and efficient healthcare ecosystem. However, preferences can vary based on specific requirements and user experiences.

What do you dislike most about this product?

Microsoft is not primarily known for healthcare services; however, some concerns related to technology in healthcare, including Microsoft's involvement, may include data security and privacy issues. Users may worry about the handling of sensitive medical information and potential vulnerabilities in healthcare systems.

What recommendations would you give to someone considering this product?

Recommendations for healthcare technology solutions, consider platforms with a strong focus on data security and user privacy. Evaluate options that have a track record of compliance with healthcare regulations. Additionally, explore systems that offer seamless integration with existing healthcare infrastructure and prioritize user-friendly interfaces for a better user experience. MS Health care Provides better.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

George C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Microsoft Teams for Healthcare has been a lifesave

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams for Healthcare from other similar products?

Microsoft Teams for Healthcare has been a lifesaver for us since it has been the main program to communicate throughout our company on the web and has consolidated the administration that we carry out every day, for me this program is one of the best in Due to the number of options it has in its interface to consolidate and manage my work in each of the chat meetings that are created, it can be difficult to manage an entire department, even keep track of sales abroad, but Microsoft Teams for Healthcare will facilitate contact and communication with each of these people thanks to the capacity of their functions.

What is your favorite aspect of this product?

We use Microsoft Teams for Healthcare because of how easy and secure it is to share a large number of files and documents of great importance to the company, this makes it easy for each of the members of the call to view the content that is being shared and apply it in your work area, that is to say that with the help of Microsoft Teams for Healthcare we all manage the same information that is used in each of the calls, I really like this program since it strengthens the work methodology that I have much more with my coworkers and the main beneficiary is the company.

What do you dislike most about this product?

The size of this program does not allow it to reproduce easily, this affects many of its main functions and can bother my performance, in each update there is a little new problem, since it takes up more space on my system as well as the abrupt change from the location of its functions, it is important that this program does not interrupt the work of its users, it may be somewhat complicated to use, but it is a matter of getting used to it.

What recommendations would you give to someone considering this product?

Whenever the opportunity presents itself, I recommend this program to large work teams, since it is here that they can strengthen communication and work with the same information. With the help of this program it is even possible to communicate with your clientele's society to increase the negotiation processes regardless of the distance of each user, it is worth buying this program in your work department to be more organized and share files between them.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing