Microsoft Systems Center Operations Manager Logo
Microsoft Systems Center Operations Manager Logo
Microsoft Corporation

Microsoft Systems Center Operations Manager

Composite Score
7.8 /10
CX Score
8.0 /10
Microsoft Systems Center Operations Manager
7.8 /10

What is Microsoft Systems Center Operations Manager?

Operations Manager provides infrastructure monitoring that is flexible and cost-effective, helps ensure the predictable performance and availability of vital applications, and offers comprehensive monitoring for your datacenter and cloud, both private and public.

Company Details


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Awards & Recognition

Microsoft Systems Center Operations Manager won the following awards in the Network Monitoring - Enterprise category

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Microsoft Systems Center Operations Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Systems Center Operations Manager.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

92 Plan to Renew

2
Since last award

79 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
87%
Negotiation and Contract:
77%
Conflict Resolution:
86%
Strategy & Innovation:
83%
Service Experience:
85%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Systems Center Operations Manager?

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3% Negative
15% Neutral
82% Positive

Pros

  • Trustworthy
  • Security Protects
  • Reliable
  • Respectful

Feature Ratings

Average 79

Traffic Monitoring

81

Operational Dashboard

81

Network Mapping

80

Network Performance Management

80

Network Analytics

79

Network Reporting

79

Network Configuration Management

78

Network Environment Monitoring

78

Network Quality of Service

78

Network Compliance Management

78

Vendor Capability Ratings

Average 77

Breadth of Features

79

Ease of IT Administration

79

Quality of Features

78

Ease of Data Integration

78

Business Value Created

77

Usability and Intuitiveness

77

Ease of Implementation

77

Vendor Support

77

Product Strategy and Rate of Improvement

76

Ease of Customization

75

Availability and Quality of Training

75

Microsoft Systems Center Operations Manager Reviews

Alex B.

  • Role: Vendor Management
  • Industry: Telecommunications
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Aug 2023

Easy to use, and recieve support

Likeliness to Recommend

7 /10

What differentiates Microsoft Systems Center Operations Manager from other similar products?

Does what I need it to do, in a simplistic and straight forward way

What is your favorite aspect of this product?

used friendliness

What do you dislike most about this product?

Cannot think of a drawback for this product

What recommendations would you give to someone considering this product?

As long as the product offers what you need, you will be satisfied with the usability

Pros

  • Acts with Integrity
  • Trustworthy
  • Respectful
  • Client Friendly Policies

Amber S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Microsoft is Fantastic!!!

Likeliness to Recommend

10 /10

What differentiates Microsoft Systems Center Operations Manager from other similar products?

I prefer it over mac any day!

What is your favorite aspect of this product?

ease of use

What do you dislike most about this product?

constant updates

What recommendations would you give to someone considering this product?

Set your servers to do auto updates in the evenings.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dundappa s.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2024

Perfect for Microsoft-Centric IT

Likeliness to Recommend

9 /10

What differentiates Microsoft Systems Center Operations Manager from other similar products?

It integrates seamlessly with Azure Monitor and Azure Log Analytics for hybrid and cloud monitoring, offering a unified view of on-premises and cloud environments. : SCOM allows detailed customization of alerts, thresholds, and dashboards to meet specific business requirements. SCOM is built to handle the monitoring needs of large enterprises, capable of scaling to monitor thousands of devices and applications.

What is your favorite aspect of this product?

The ability to monitor not just the infrastructure but also key Microsoft applications in a centralized manner, combined with its customizability (through management packs and automation), allows IT teams to have a highly tailored monitoring solution. This gives organizations granular control over their environment, enabling them to identify, diagnose, and resolve issues quickly, ensuring high availability and performance for critical applications.

What do you dislike most about this product?

The need for custom management packs, fine-tuning alerts, and configuring integrations for hybrid environments can be overwhelming, particularly in large-scale deployments.

What recommendations would you give to someone considering this product?

SCOM requires significant planning for installation, configuration, and customization. Allocate sufficient time and resources for setting up management packs, configuring monitoring rules, and establishing thresholds and alerts. It may take longer than cloud-native solutions, so be ready for a more involved deployment.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

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