Microsoft Corporation

Microsoft Systems Center Operations Manager

Composite Score

8.0 /10

CX Score

8.1 /10

126 Reviews Write a Review

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What is Microsoft Systems Center Operations Manager?

Operations Manager provides infrastructure monitoring that is flexible and cost-effective, helps ensure the predictable performance and availability of vital applications, and offers comprehensive monitoring for your datacenter and cloud, both private and public.

Company Details

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Awards & Recognition

Microsoft Systems Center Operations Manager won the following awards in the Data Center Automation category

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2024 Emotional Footprint Champion

Latest Award, 2024

2024 Data Quadrant Gold Medalist

2024

1 Top Rated Capabilities

1 Top Rated Features

2024

1 Top Rated Capabilities

4 Top Rated Features

2023

1 Top Rated Capabilities

1 Top Rated Features

2022

Microsoft Systems Center Operations Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Systems Center Operations Manager.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

96 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 82%
Negotiation and Contract:: 77%
Conflict Resolution:: 85%
Strategy & Innovation:: 82%
Service Experience:: 83%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Systems Center Operations Manager?

5% Negative

10% Neutral

85% Positive

Pros

Fair
Reliable
Enables Productivity
Caring

Feature Ratings

Average 82

Task Monitoring

Task Scheduling

Application Provisioning

Server Configuration Monitoring

Compliance Monitoring

Multi-Site Functionality

Backup

Patching Automation

Audit Trail

Server Provisioning

Remediation

Vendor Capability Ratings

Average 80

Vendor Support

Ease of IT Administration

Ease of Data Integration

Business Value Created

Breadth of Features

Quality of Features

Ease of Implementation

Availability and Quality of Training

Ease of Customization

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Also Featured in...

Network Monitoring - Enterprise

Score 7.8

View Microsoft Systems Center Operations Manager in this category (opens in a new tab)

Data Center Infrastructure Management

Score 7.1

View Microsoft Systems Center Operations Manager in this category (opens in a new tab)

Microsoft Systems Center Operations Manager Reviews

Glenn S.

Role: Information Technology
Industry: Banking
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2021

Great for most but really pricing

Likeliness to Recommend

9 /10

What differentiates Microsoft Systems Center Operations Manager from other similar products?

Patching and vulnerability management

What is your favorite aspect of this product?

The graphical-based software update reports that have been successful, the ones that have failed, and a summary of where the failures are what security breaches may occur.

What do you dislike most about this product?

Lacking support. AZURE integration poor and difficult.

What recommendations would you give to someone considering this product?

Price around for equal requirements as SCOM is expensive

Pros

Enables Productivity
Reliable
Saves Time
Fair

Cons

Less Generous
Under Delivered

Role: Information Technology
Industry: Construction
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Mar 2020

Fantastic product with amazing product!

Likeliness to Recommend

10 /10

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Mar 2021

It works as it says it will

Likeliness to Recommend

7 /10

Pros

Reliable
Enables Productivity
Unique Features
Security Protects

Cons

Under Delivered

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Microsoft Systems Center Operations Manager

What is Microsoft Systems Center Operations Manager?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

Microsoft Systems Center Operations Manager Ratings

83 Likeliness to Recommend

96 Plan to Renew

1 Since last award

82 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+82 Net Emotional Footprint

How much do users love Microsoft Systems Center Operations Manager?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Task Monitoring Scheduling maintenance and monitoring tasks.

Task Scheduling Scheduling maintenance tasks.

Application Provisioning Includes Deployment, Configuration, and Discovery of Packaged Software, Database & Middleware Platforms

Server Configuration Monitoring Monitor server configuration changes, and remediate drifting from configuration requirements.

Compliance Monitoring Ability to ensure that automated tasks and processes comply with regulations, standards, and/or policy.

Multi-Site Functionality Centralized management of resources across multiple remote locations.

Backup Automation of data backup process

Patching Automation The automated deployment and installation of server patches

Audit Trail Logging and tracking of all system changes at the transaction level.

Server Provisioning Provisioning of server compute and memory resources on an automated fashion, based on pre-defined parameters

Remediation Expedited event management (e.g., automate remediation of alerts due to exceeding defined thresholds).

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Network Monitoring - Enterprise

Data Center Infrastructure Management

Microsoft Systems Center Operations Manager Reviews

Glenn S.

Great for most but really pricing

Likeliness to Recommend

Pros

Cons

Fantastic product with amazing product!

Likeliness to Recommend

Pros

It works as it says it will

Likeliness to Recommend

Pros

Cons

Most Popular Microsoft Systems Center Operations Manager Comparisons

Red Hat Ansible Automation Platform

Open Text DCA

VMware Aria Automation

ConnectWise Automate

AutoSys Workload Automation

Puppet Enterprise

1
Since last award

1
Since last award

Feature Ratings

Task Monitoring

Task Scheduling

Application Provisioning

Server Configuration Monitoring

Compliance Monitoring

Multi-Site Functionality

Backup

Patching Automation

Audit Trail

Server Provisioning

Remediation

Vendor Capability Ratings

Vendor Support

Ease of IT Administration

Ease of Data Integration

Business Value Created

Breadth of Features

Quality of Features

Ease of Implementation

Availability and Quality of Training

Ease of Customization

Usability and Intuitiveness

Product Strategy and Rate of Improvement