Microsoft Corporation

Microsoft Systems Center Operations Manager

Composite Score

8.0 /10

CX Score

8.2 /10

128 Reviews Write a Review

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What is Microsoft Systems Center Operations Manager?

Operations Manager provides infrastructure monitoring that is flexible and cost-effective, helps ensure the predictable performance and availability of vital applications, and offers comprehensive monitoring for your datacenter and cloud, both private and public.

Company Details

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Awards & Recognition

Microsoft Systems Center Operations Manager won the following awards in the Data Center Automation category

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2024 Emotional Footprint Champion

Latest Award, 2024

2024 Data Quadrant Champion

2024

1 Top Rated Capabilities

1 Top Rated Features

2024

1 Top Rated Capabilities

4 Top Rated Features

2023

1 Top Rated Capabilities

1 Top Rated Features

2022

Microsoft Systems Center Operations Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Systems Center Operations Manager.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

96 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 83%
Negotiation and Contract:: 78%
Conflict Resolution:: 86%
Strategy & Innovation:: 83%
Service Experience:: 84%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Systems Center Operations Manager?

4% Negative

10% Neutral

86% Positive

Pros

Fair
Reliable
Enables Productivity
Caring

Feature Ratings

Average 82

Task Monitoring

Task Scheduling

Application Provisioning

Server Configuration Monitoring

Compliance Monitoring

Multi-Site Functionality

Patching Automation

Server Provisioning

Audit Trail

Backup

Remediation

Vendor Capability Ratings

Average 80

Ease of IT Administration

Business Value Created

Vendor Support

Ease of Data Integration

Breadth of Features

Quality of Features

Ease of Implementation

Ease of Customization

Availability and Quality of Training

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Also Featured in...

Network Monitoring - Enterprise

Score 7.8

View Microsoft Systems Center Operations Manager in this category (opens in a new tab)

Data Center Infrastructure Management

Score 7.4

View Microsoft Systems Center Operations Manager in this category (opens in a new tab)

Microsoft Systems Center Operations Manager Reviews

Ademola A.

Role: Information Technology
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2022

Great monitoring tool for Microsoft OS

Likeliness to Recommend

7 /10

What differentiates Microsoft Systems Center Operations Manager from other similar products?

Management packs that can be used for monitoring a particular service

What is your favorite aspect of this product?

Dashboard and Alerts for remediation

What do you dislike most about this product?

Not sure if there are management packs for Unix/linux Operating systems

What recommendations would you give to someone considering this product?

Great monitoring solutions but I can't say if it can compete in today's IT world

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Oluwanbe O.

Role: Information Technology
Industry: Government
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2022

Great solution for a windows environment

Likeliness to Recommend

9 /10

What differentiates Microsoft Systems Center Operations Manager from other similar products?

I have not used any other operation manager so I cannot compare this product to any other one

What is your favorite aspect of this product?

Patch management

What do you dislike most about this product?

Alerts can be inundating

What recommendations would you give to someone considering this product?

Best for an enterprise environment, It does a good job to monitor your applications and servers and alerts you based on policy defined by you

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Len M.

Role: Sales Marketing
Industry: Manufacturing
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2022

Great Product

Likeliness to Recommend

9 /10

What differentiates Microsoft Systems Center Operations Manager from other similar products?

The robustness of the offerings and integration

What is your favorite aspect of this product?

Flexibility

What do you dislike most about this product?

A little challenging to incorporate other suppliers' software.

What recommendations would you give to someone considering this product?

Do your homework. Make sure it is right for you.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

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Microsoft Systems Center Operations Manager

What is Microsoft Systems Center Operations Manager?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

Microsoft Systems Center Operations Manager Ratings

83 Likeliness to Recommend

96 Plan to Renew

1 Since last award

81 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love Microsoft Systems Center Operations Manager?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Task Monitoring Scheduling maintenance and monitoring tasks.

Task Scheduling Scheduling maintenance tasks.

Application Provisioning Includes Deployment, Configuration, and Discovery of Packaged Software, Database & Middleware Platforms

Server Configuration Monitoring Monitor server configuration changes, and remediate drifting from configuration requirements.

Compliance Monitoring Ability to ensure that automated tasks and processes comply with regulations, standards, and/or policy.

Multi-Site Functionality Centralized management of resources across multiple remote locations.

Patching Automation The automated deployment and installation of server patches

Server Provisioning Provisioning of server compute and memory resources on an automated fashion, based on pre-defined parameters

Audit Trail Logging and tracking of all system changes at the transaction level.

Backup Automation of data backup process

Remediation Expedited event management (e.g., automate remediation of alerts due to exceeding defined thresholds).

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Network Monitoring - Enterprise

Data Center Infrastructure Management

Microsoft Systems Center Operations Manager Reviews

Ademola A.

Great monitoring tool for Microsoft OS

Likeliness to Recommend

Pros

Oluwanbe O.

Great solution for a windows environment

Likeliness to Recommend

Pros

Len M.

Great Product

Likeliness to Recommend

Pros

Most Popular Microsoft Systems Center Operations Manager Comparisons

Red Hat Ansible Automation Platform

Open Text DCA

VMware Aria Automation

ConnectWise Automate

AutoSys Workload Automation

CISCO Data Center Automation

1
Since last award

Feature Ratings

Task Monitoring

Task Scheduling

Application Provisioning

Server Configuration Monitoring

Compliance Monitoring

Multi-Site Functionality

Patching Automation

Server Provisioning

Audit Trail

Backup

Remediation

Vendor Capability Ratings

Ease of IT Administration

Business Value Created

Vendor Support

Ease of Data Integration

Breadth of Features

Quality of Features

Ease of Implementation

Ease of Customization

Availability and Quality of Training

Usability and Intuitiveness

Product Strategy and Rate of Improvement