Microsoft Systems Center Operations Manager Logo Award Winner Product Badge
Microsoft Systems Center Operations Manager Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Systems Center Operations Manager

Composite Score
8.0 /10
CX Score
8.2 /10
Microsoft Systems Center Operations Manager
8.0 /10

What is Microsoft Systems Center Operations Manager?

Operations Manager provides infrastructure monitoring that is flexible and cost-effective, helps ensure the predictable performance and availability of vital applications, and offers comprehensive monitoring for your datacenter and cloud, both private and public.

Company Details


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Awards & Recognition

Microsoft Systems Center Operations Manager won the following awards in the Data Center Automation category

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Microsoft Systems Center Operations Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Systems Center Operations Manager.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

96 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
83%
Negotiation and Contract:
78%
Conflict Resolution:
86%
Strategy & Innovation:
83%
Service Experience:
84%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Systems Center Operations Manager?

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4% Negative
10% Neutral
86% Positive

Pros

  • Fair
  • Reliable
  • Enables Productivity
  • Caring

Feature Ratings

Average 82

Task Monitoring

86

Task Scheduling

83

Application Provisioning

83

Server Configuration Monitoring

82

Compliance Monitoring

82

Multi-Site Functionality

82

Patching Automation

81

Server Provisioning

81

Audit Trail

80

Backup

80

Remediation

80

Vendor Capability Ratings

Average 80

Ease of IT Administration

83

Business Value Created

83

Vendor Support

82

Ease of Data Integration

82

Breadth of Features

81

Quality of Features

80

Ease of Implementation

79

Ease of Customization

78

Availability and Quality of Training

78

Usability and Intuitiveness

77

Product Strategy and Rate of Improvement

76

Microsoft Systems Center Operations Manager Reviews

Siddharth S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Efficient monitoring and management from Microsoft

Likeliness to Recommend

10 /10

What differentiates Microsoft Systems Center Operations Manager from other similar products?

it offers better configuration management for windows system better than other tools

What is your favorite aspect of this product?

i like its cohesive design with a single platform approach

What do you dislike most about this product?

its licensing model is complex for large environment

What recommendations would you give to someone considering this product?

It would be the right fit for your organisation if you want to monitor and manage Microsoft technologies, including servers, applications, and network infrastructure.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Will K.

  • Role: Consultant
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2023

Comprehensive Monitoring Solution

Likeliness to Recommend

6 /10

What differentiates Microsoft Systems Center Operations Manager from other similar products?

Given that SCOM is part of the Microsoft System Center suite, it integrates seamlessly with other Microsoft products, such as Active Directory, System Center Configuration Manager, and Windows Server. This was a compelling reason our company chose SCOM. It also integrates with Microsoft Azure, enabling organizations to monitor their cloud infrastructure alongside their on-premises infrastructure from a single pane of glass. SCOM is also supported on lots of OS's including Windows, Linux, and Unix, making it a flexible and comprehensive solution for IT infrastructure monitoring and management.

What is your favorite aspect of this product?

Our IT team loves the agentless monitoring support, which means that they can monitor their IT infrastructure without installing software on every server or device. This feature can simplify deployment and reduce the overall management overhead.

What do you dislike most about this product?

SCOM can be complex to configure and maintain, requiring significant investment in training and resources to effectively use the platform. If your system platform is not Microsoft based, there may be integration limitations.

What recommendations would you give to someone considering this product?

As with deciding to implement any licensed software, take the time to understand your organization's specific needs and use cases. This will help you identify which features and capabilities of SCOM are most important for your organization. When in the testing/early adoption phase, consider starting with a small-scale deployment of SCOM to test the platform's capabilities and ensure that it meets your organization's needs before scaling up to larger deployments. I would also plan to invest in training and resources to effectively use the platform. Microsoft provides a range of training and certifications.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Inspires Innovation

Saket K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

Excellent product and very easy to use!

Likeliness to Recommend

10 /10

What differentiates Microsoft Systems Center Operations Manager from other similar products?

Microsoft Systems Center Operations Manager is much easier to use in comparison to other similar products using which one can easily monitor systems for operating systems and hypervisors without any issue.

What is your favorite aspect of this product?

My favorite aspect of Microsoft Systems Center Operations Manager is that it always gives accurate results and is very easy to use.

What do you dislike most about this product?

I didn't find any negative points about this product as Microsoft Systems Center Operations Manager is just perfect!

What recommendations would you give to someone considering this product?

I would recommend that if anyone is thinking about using Microsoft Systems Center Operations Manager, then don't give a second thought about it, just start using it as it's just perfect!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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