Microsoft Publisher Logo
Microsoft Publisher Logo
Microsoft Corporation

Microsoft Publisher

Composite Score
7.8 /10
CX Score
7.9 /10
Category
Microsoft Publisher
7.8 /10

What is Microsoft Publisher?

Precisely layout and style text, pictures, borders, calendars, and more. In Publisher everything you add stays exactly the way you’ve designed it, in print, online, or in an email. Create everything from simple greeting cards and labels to professional newsletters and marketing materials using Publisher’s wide range of pre-designed templates. Share pixel-perfect printouts, send professional-quality email publications, or export to industry-standard non-editable formats.

Company Details


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Awards & Recognition

Microsoft Publisher won the following awards in the Desktop Publishing category

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Microsoft Publisher Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Publisher.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

91 Plan to Renew

1
Since last award

75 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
80%
Negotiation and Contract:
77%
Conflict Resolution:
85%
Strategy & Innovation:
68%
Service Experience:
87%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Publisher?

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6% Negative
8% Neutral
86% Positive

Pros

  • Trustworthy
  • Caring
  • Security Protects
  • Reliable

Feature Ratings

Average 76

Text Editing

79

Templates

78

Layout Editing

78

Drag and Drop Design

77

Data Visualization

76

Asset Hub

73

Collaboration

72

Graphics Editing

71

Social Media Integration

68

Vendor Capability Ratings

Average 74

Vendor Support

79

Ease of Data Integration

78

Availability and Quality of Training

78

Quality of Features

77

Breadth of Features

77

Ease of IT Administration

76

Ease of Implementation

75

Usability and Intuitiveness

73

Business Value Created

72

Ease of Customization

72

Product Strategy and Rate of Improvement

68

Microsoft Publisher Reviews

Hannah U.

  • Role: Consultant
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Stagnant product

Likeliness to Recommend

5 /10

What differentiates Microsoft Publisher from other similar products?

it is part of a wider ecosystem of complementary products such as Microsoft Powerpoint and Microsoft Word.

What is your favorite aspect of this product?

It works well with other Microsoft Office tools.

What do you dislike most about this product?

The designs and functionalities are stagnant.

What recommendations would you give to someone considering this product?

Microsoft Office is failing to innovate compared to its main competitor G-Suite

Pros

  • Security Protects
  • Generous Negotitation
  • Friendly Negotiation
  • Reliable

Cons

  • Slower Product Innovation
  • Leverages Incumbent Status
  • Inhibits Innovation

Deji O.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

It is easy to use but a bit pricey

Likeliness to Recommend

9 /10

What differentiates Microsoft Publisher from other similar products?

The product is just superb and stands out. Very easy to use and understand

What is your favorite aspect of this product?

The flexibility in using the product is a green for me

What do you dislike most about this product?

It product is actually nice but the price can be look into

What recommendations would you give to someone considering this product?

Just try and see for your self. Its awsome

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jesse O.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

A great product

Likeliness to Recommend

8 /10

What differentiates Microsoft Publisher from other similar products?

It has a huge template with multiple features

What is your favorite aspect of this product?

The features give room to enjoy varieties of options

What do you dislike most about this product?

Customization of some templates

What recommendations would you give to someone considering this product?

Improved collaboration for the product

Pros

  • Inspires Innovation
  • Saves Time
  • Generous Negotitation
  • Helps Innovate

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