Microsoft Corporation

Microsoft Power Automate

Composite Score

8.8 /10

CX Score

9.1 /10

171 Reviews Write a Review

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What is Microsoft Power Automate?

Discover a better way to get things done across your organization through digital and robotic process automation. Build time-saving workflows into everything from individual tasks to large-scale systems with seamless integration using hundreds of prebuilt connectors.Enable everyone to build secure workflows with a no-code guided experience and cloud-based data loss prevention, identity, and access management services.

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Awards & Recognition

Microsoft Power Automate won the following awards in the Robotic Process Automation - Enterprise category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

5 Top Rated Capabilities

10 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

2 Top Rated Capabilities

4 Top Rated Features

2023

8 Top Rated Capabilities

13 Top Rated Features

2022

Microsoft Power Automate Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Power Automate.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Power Automate?

4% Negative

4% Neutral

92% Positive

Pros

Enables Productivity
Trustworthy
Saves Time
Fair

Feature Ratings

Average 83

Automation Apps

Code-Free Programming

Concurrent Work

Unsupervised Launch

Central Deployment

Role-Based Access

Performance Monitoring

Action Logging

Sentiment Analysis

Native AI

User Libraries

Vendor Capability Ratings

Average 81

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Microsoft Power Automate Screenshots

Microsoft Power Automate Videos

Microsoft Power Automate Reviews

Saad Zafar S.

Role: Operations
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2021

Easy to use but limited functionality!

Likeliness to Recommend

8 /10

What differentiates Microsoft Power Automate from other similar products?

It has the ability to work with the MS Office 365 environment and the numerous templates which like process maker do not effectively integrate.

What is your favorite aspect of this product?

Friendly UI, Ease of Deployment and cost were the majors favorite aspects for me.

What do you dislike most about this product?

The biggest disadvantage it has is limited functionality within the MS Office Environment!

What recommendations would you give to someone considering this product?

They should definitely give it a go especially if there major workflows are within the MS Office 365!

Pros

Performance Enhancing
Enables Productivity
Saves Time
Generous Negotitation

Victoria J.

Role: Information Technology
Industry: Technology
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Aug 2021

Great Automation Platform.

Likeliness to Recommend

9 /10

What differentiates Microsoft Power Automate from other similar products?

The functionality of the Microsoft Power Automate features is excellent, and easy to learn if a new user and even the configuration is effective and very simple.

What is your favorite aspect of this product?

Automation quality from Microsoft Power Automate is the most reliable on market and the tool dashboard is clean and accessible.

What do you dislike most about this product?

Dislike about the Microsoft Power Automate i can underline none. My experience on using of the system i have seen no problem at all.

What recommendations would you give to someone considering this product?

Microsoft Power Automate is a functional tool offering excellent Automation services and effective capability for quick data analytics and easy to manage multiple data across websites.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

rohini m.

Role: Information Technology
Industry: Finance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2021

Budget friendly RPA tool but needs to improve

Likeliness to Recommend

7 /10

What differentiates Microsoft Power Automate from other similar products?

->As all the coding is performed as flows its very easy to build automation nice and clean. ->Troubleshooting is very easy - it can take screen shots, error logs and feed to other systems

What is your favorite aspect of this product?

->Computer vision is one of the feature in power automate is a great help. Lot of times it very difficult to choose a reliable selector in web or desktop automation computer vision allows to capture elements and process or identify with some AI techniques

What do you dislike most about this product?

->Web recorders needs to improved in terms of selectors identification ->Sometimes it hangs during the development ->Need lot of built in functions ->Need more training materials

What recommendations would you give to someone considering this product?

->if you are looking for some low cost or budget automation solution then go for it

Pros

Performance Enhancing
Saves Time
Client's Interest First
Helps Innovate

Cons

Slower Product Innovation

Microsoft Power Automate

What is Microsoft Power Automate?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

Microsoft Power Automate Ratings

88 Likeliness to Recommend

1 Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Microsoft Power Automate?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Automation Apps Ability to automate an end to end business process that is beyond task automation

Code-Free Programming Drag and Drop graphical user interface to setup processes based on recorded user action and library of stock actions.

Concurrent Work Bots can be synchronized to access resources at the same time and undertake processes in parallel from different machines.

Unsupervised Launch Bots triggered to action based on a schedule or when prescribed conditions are met.

Central Deployment Bots managed and published from a common location to provide version control, manage the bot's system access rights, and act as repository for future reuse.

Role-Based Access Enable different levels of access based on role e.g. administrators can modify and see all data or department managers have access only to their data.

Performance Monitoring Report on bot actions to help make improvements via customized dashboard.

Action Logging Executed processes are logged for detailed auditing and compliance regulation.

Sentiment Analysis Ability to analyze and uncover insights from attitudes and opinions expressed on social media.

Native AI Ability to perform decision making as part of process automation

User Libraries Stock of standard actions that are ready to use, as is, or that can be the building blocks of customized actions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Microsoft Power Automate Screenshots

Power Automate home page

Power Automate create page

Copilot and designer in Power Automate

Work queues in Power Automate

Designer in Power Automate for desktop

Data loss prevention (DLP) in Power Automate for desktop

AI Builder in Power Automate

Microsoft Power Automate Videos

Optimize your business with Microsoft Power Automate

Microsoft Power Automate Reviews

Saad Zafar S.

Easy to use but limited functionality!

Likeliness to Recommend

Pros

Victoria J.

Great Automation Platform.

Likeliness to Recommend

Pros

rohini m.

Budget friendly RPA tool but needs to improve

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Automation Apps

Code-Free Programming

Concurrent Work

Unsupervised Launch

Central Deployment

Role-Based Access

Performance Monitoring

Action Logging

Sentiment Analysis

Native AI

User Libraries

Vendor Capability Ratings

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support