Microsoft Corporation

Microsoft Power Automate

Composite Score

8.8 /10

CX Score

9.1 /10

165 Reviews Write a Review

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What is Microsoft Power Automate?

Discover a better way to get things done across your organization through digital and robotic process automation. Build time-saving workflows into everything from individual tasks to large-scale systems with seamless integration using hundreds of prebuilt connectors.Enable everyone to build secure workflows with a no-code guided experience and cloud-based data loss prevention, identity, and access management services.

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Awards & Recognition

Microsoft Power Automate won the following awards in the Robotic Process Automation - Enterprise category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

5 Top Rated Capabilities

10 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

2 Top Rated Capabilities

4 Top Rated Features

2023

8 Top Rated Capabilities

13 Top Rated Features

2022

Microsoft Power Automate Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Power Automate.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Power Automate?

4% Negative

5% Neutral

91% Positive

Pros

Enables Productivity
Trustworthy
Reliable
Saves Time

Feature Ratings

Average 82

Automation Apps

Role-Based Access

Code-Free Programming

Concurrent Work

Central Deployment

Unsupervised Launch

Performance Monitoring

Action Logging

Native AI

Sentiment Analysis

User Libraries

Vendor Capability Ratings

Average 81

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support

Microsoft Power Automate Screenshots

Microsoft Power Automate Videos

Microsoft Power Automate Reviews

Issac P.

Role: Information Technology
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2023

An easy to use RPA Platform

Likeliness to Recommend

9 /10

What differentiates Microsoft Power Automate from other similar products?

Its easy to use contains inbuilt with suppot to microsoft products such as Teams ,Sharepoint,SQL Server Easy to setup chatbots in Teams which is the most unique feature of Power Automate.

What is your favorite aspect of this product?

Every activity is drag and drop based ,minimal programming knowledge required to develop a fully functional robot. The pricing is very cheap compared to other competitors for enterprise deployement Action logging easily helps to track bugs during bot failures.

What do you dislike most about this product?

The UI is a bit crowded compared to other RPA products and creating complicated flows with multiple if else statements becomes very hard to debug.

What recommendations would you give to someone considering this product?

It is easy to use and quite cheap compared to other RPA products

Pros

Helps Innovate
Continually Improving Product
Reliable
Inspires Innovation

Bilal K.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2022

Easy to use, best for automation

Likeliness to Recommend

9 /10

What differentiates Microsoft Power Automate from other similar products?

Easy to use, not very complex to use.

What is your favorite aspect of this product?

Automation of apps

What do you dislike most about this product?

Nothing, we love the product

What recommendations would you give to someone considering this product?

Ultimate solution to your automation needs

Pros

Trustworthy
Friendly Negotiation
Helps Innovate
Continually Improving Product

Ikbal M.

Role: Information Technology
Industry: Energy
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2022

Gives laymen the pleasure of making code work!

Likeliness to Recommend

10 /10

What differentiates Microsoft Power Automate from other similar products?

This is the end user tool which I see simplifying the lives of many where laborious tasks are required. You can schedule flows to run at unsavoury times and push this information to your choice, You can integrate MANY apps to connect with flow especially in the Microsoft domain. There are ready made template which you can simply use with one click OR customise your own. I connected MS Form with SharePoint and then pushed this data straight into Power BI Dashboard!

What is your favorite aspect of this product?

The fact that I can link with MS Form, MS Power BI, MS Team and get each of these applications talking to each other and sharing information. Literally reducing my daily tasks by a significant amount. I loved the fact that I was able to trigger a customised email using Flow to be sent from our departments mailbox so as i was getting data in, I would send a customised message to the individual with a response and then create a Task automatically and assigning to the person using MS Teams

What do you dislike most about this product?

There isn't much to dislike, the only one negative thing will be that if you dont share the Flow and something goes wrong then the entire chain is in pause until you fix it

What recommendations would you give to someone considering this product?

do NOT use for Business Critical applications! Flows to go wrong and at times I have found myself problem solving where it has gone wrong when it once worked and being an end user tool, the IT department will not support with end user problems unless there is some fundamental flaws with the functionality. Its like having MS Word but there is no IT support for this. But use this for day to day tasks where you get information from one place and need to use it for another purpose.

Pros

Saves Time
Helps Innovate
Continually Improving Product
Enables Productivity

Microsoft Power Automate

What is Microsoft Power Automate?

Company Details

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Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

Microsoft Power Automate Ratings

87 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Microsoft Power Automate?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Automation Apps Ability to automate an end to end business process that is beyond task automation

Role-Based Access Enable different levels of access based on role e.g. administrators can modify and see all data or department managers have access only to their data.

Code-Free Programming Drag and Drop graphical user interface to setup processes based on recorded user action and library of stock actions.

Concurrent Work Bots can be synchronized to access resources at the same time and undertake processes in parallel from different machines.

Central Deployment Bots managed and published from a common location to provide version control, manage the bot's system access rights, and act as repository for future reuse.

Unsupervised Launch Bots triggered to action based on a schedule or when prescribed conditions are met.

Performance Monitoring Report on bot actions to help make improvements via customized dashboard.

Action Logging Executed processes are logged for detailed auditing and compliance regulation.

Native AI Ability to perform decision making as part of process automation

Sentiment Analysis Ability to analyze and uncover insights from attitudes and opinions expressed on social media.

User Libraries Stock of standard actions that are ready to use, as is, or that can be the building blocks of customized actions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Microsoft Power Automate Screenshots

Power Automate home page

Power Automate create page

Copilot and designer in Power Automate

Work queues in Power Automate

Designer in Power Automate for desktop

Data loss prevention (DLP) in Power Automate for desktop

AI Builder in Power Automate

Microsoft Power Automate Videos

Optimize your business with Microsoft Power Automate

Microsoft Power Automate Reviews

Issac P.

An easy to use RPA Platform

Likeliness to Recommend

Pros

Bilal K.

Easy to use, best for automation

Likeliness to Recommend

Pros

Ikbal M.

Gives laymen the pleasure of making code work!

Likeliness to Recommend

Pros

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Feature Ratings

Automation Apps

Role-Based Access

Code-Free Programming

Concurrent Work

Central Deployment

Unsupervised Launch

Performance Monitoring

Action Logging

Native AI

Sentiment Analysis

User Libraries

Vendor Capability Ratings

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support