Microsoft Corporation

Microsoft Power Automate

Composite Score

8.8 /10

CX Score

9.1 /10

171 Reviews Write a Review

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What is Microsoft Power Automate?

Discover a better way to get things done across your organization through digital and robotic process automation. Build time-saving workflows into everything from individual tasks to large-scale systems with seamless integration using hundreds of prebuilt connectors.Enable everyone to build secure workflows with a no-code guided experience and cloud-based data loss prevention, identity, and access management services.

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Awards & Recognition

Microsoft Power Automate won the following awards in the Robotic Process Automation - Enterprise category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

5 Top Rated Capabilities

10 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

2 Top Rated Capabilities

4 Top Rated Features

2023

8 Top Rated Capabilities

13 Top Rated Features

2022

Microsoft Power Automate Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Power Automate.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Power Automate?

4% Negative

4% Neutral

92% Positive

Pros

Enables Productivity
Trustworthy
Saves Time
Fair

Feature Ratings

Average 83

Automation Apps

Code-Free Programming

Concurrent Work

Unsupervised Launch

Central Deployment

Role-Based Access

Performance Monitoring

Action Logging

Sentiment Analysis

Native AI

User Libraries

Vendor Capability Ratings

Average 81

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Microsoft Power Automate Screenshots

Microsoft Power Automate Videos

Microsoft Power Automate Reviews

Syed L.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2023

Fantastic product, Easy to Use!!

Likeliness to Recommend

9 /10

What differentiates Microsoft Power Automate from other similar products?

Microsoft Power Automate Has Built its own way and is very much easy to use and very good competition for other RPA Vendors in the market.

What is your favorite aspect of this product?

Easy to use but need some more flexibility.

What do you dislike most about this product?

I was working with this product for the past 2years till now and we have built 100+ bots I hate when Microsoft Power Automate releases new Updates/ Patch Notes very frequently this disturbs our previous existing Bot's.

What recommendations would you give to someone considering this product?

Very Good Product,Insane feature, Easy to Use

Pros

Continually Improving Product
Reliable
Enables Productivity
Trustworthy

Cons

Commodity Features

Maite P.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2024

Efficient and reliable automations

Likeliness to Recommend

9 /10

What differentiates Microsoft Power Automate from other similar products?

The remarkable features of Microsoft Power Automate are its integration with Microsoft 365, which facilitates the creation of workflows based on Outlook events, SharePoint, among others. In addition, its ability to connect with hundreds of applications through connectors makes it easy to integrate with different systems. Finally, the possibility of scheduling workflows based on specific conditions makes it a very flexible and powerful tool.

What is your favorite aspect of this product?

I like it because it allows us to automate emails and repetitive tasks up to the integration of various applications and services into a single workflow. With Microsoft Power Automate, I have been able to improve our team's efficiency by automating repetitive tasks such as reviewing and approving documents, or following up on leads

What do you dislike most about this product?

Sometimes the interface can be a bit overwhelming for novice users.

What recommendations would you give to someone considering this product?

Microsoft Power Automate is an excellent tool for automating processes and improving productivity in any organization. It is suitable for scenarios where application integration, repetitive task automation and business process optimization are required.

Pros

Helps Innovate
Reliable
Performance Enhancing
Trustworthy

Dimple A.

Role: Sales Marketing
Industry: Apparel
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2024

POWERFUL TOOL WITH ENHANCED FEATURES

Likeliness to Recommend

9 /10

What differentiates Microsoft Power Automate from other similar products?

INNOVATIVE AND FRIENDLY

What is your favorite aspect of this product?

ADVANCED TOOLS

What do you dislike most about this product?

COST AND COMPLEX

What recommendations would you give to someone considering this product?

GOOD TO GO

Pros

Reliable
Trustworthy
Unique Features
Effective Service

Microsoft Power Automate

What is Microsoft Power Automate?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

Microsoft Power Automate Ratings

88 Likeliness to Recommend

1 Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Microsoft Power Automate?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Automation Apps Ability to automate an end to end business process that is beyond task automation

Code-Free Programming Drag and Drop graphical user interface to setup processes based on recorded user action and library of stock actions.

Concurrent Work Bots can be synchronized to access resources at the same time and undertake processes in parallel from different machines.

Unsupervised Launch Bots triggered to action based on a schedule or when prescribed conditions are met.

Central Deployment Bots managed and published from a common location to provide version control, manage the bot's system access rights, and act as repository for future reuse.

Role-Based Access Enable different levels of access based on role e.g. administrators can modify and see all data or department managers have access only to their data.

Performance Monitoring Report on bot actions to help make improvements via customized dashboard.

Action Logging Executed processes are logged for detailed auditing and compliance regulation.

Sentiment Analysis Ability to analyze and uncover insights from attitudes and opinions expressed on social media.

Native AI Ability to perform decision making as part of process automation

User Libraries Stock of standard actions that are ready to use, as is, or that can be the building blocks of customized actions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Microsoft Power Automate Screenshots

Power Automate home page

Power Automate create page

Copilot and designer in Power Automate

Work queues in Power Automate

Designer in Power Automate for desktop

Data loss prevention (DLP) in Power Automate for desktop

AI Builder in Power Automate

Microsoft Power Automate Videos

Optimize your business with Microsoft Power Automate

Microsoft Power Automate Reviews

Syed L.

Fantastic product, Easy to Use!!

Likeliness to Recommend

Pros

Cons

Maite P.

Efficient and reliable automations

Likeliness to Recommend

Pros

Dimple A.

POWERFUL TOOL WITH ENHANCED FEATURES

Likeliness to Recommend

Pros

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Feature Ratings

Automation Apps

Code-Free Programming

Concurrent Work

Unsupervised Launch

Central Deployment

Role-Based Access

Performance Monitoring

Action Logging

Sentiment Analysis

Native AI

User Libraries

Vendor Capability Ratings

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Quality of Features

Ease of IT Administration

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support