Microsoft Corporation

Microsoft Power Automate

Composite Score

8.8 /10

CX Score

9.1 /10

168 Reviews Write a Review

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What is Microsoft Power Automate?

Discover a better way to get things done across your organization through digital and robotic process automation. Build time-saving workflows into everything from individual tasks to large-scale systems with seamless integration using hundreds of prebuilt connectors.Enable everyone to build secure workflows with a no-code guided experience and cloud-based data loss prevention, identity, and access management services.

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Awards & Recognition

Microsoft Power Automate won the following awards in the Robotic Process Automation - Enterprise category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

5 Top Rated Capabilities

10 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

2 Top Rated Capabilities

4 Top Rated Features

2023

8 Top Rated Capabilities

13 Top Rated Features

2022

Microsoft Power Automate Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Power Automate.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Power Automate?

4% Negative

4% Neutral

92% Positive

Pros

Enables Productivity
Trustworthy
Saves Time
Fair

Feature Ratings

Average 82

Automation Apps

Role-Based Access

Code-Free Programming

Concurrent Work

Central Deployment

Unsupervised Launch

Performance Monitoring

Action Logging

Sentiment Analysis

User Libraries

Native AI

Vendor Capability Ratings

Average 81

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Microsoft Power Automate Screenshots

Microsoft Power Automate Videos

Microsoft Power Automate Reviews

Aspen O.

Role: Information Technology
Industry: Education
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2024

Great Integration Product

Likeliness to Recommend

9 /10

What differentiates Microsoft Power Automate from other similar products?

Individual licensing, customization capabilities and SQL gateway

What is your favorite aspect of this product?

SQL gateway

What do you dislike most about this product?

Error handling

What recommendations would you give to someone considering this product?

Think about how you will test and monitor after implementation

Pros

Performance Enhancing
Enables Productivity
Unique Features
Efficient Service

Rajat M.

Role: Information Technology
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2024

Great automation tool

Likeliness to Recommend

10 /10

What differentiates Microsoft Power Automate from other similar products?

Simplifies workflow automation with low-code solutions

What is your favorite aspect of this product?

Integration with Microsoft 365 and third party apps

What do you dislike most about this product?

Debugging complex flows can be challenging

What recommendations would you give to someone considering this product?

Perfect for automating repetitive tasks efficiently

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Sai Bhargav M.

Role: Information Technology
Industry: Finance
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2024

Amazing automation tool

Likeliness to Recommend

10 /10

What differentiates Microsoft Power Automate from other similar products?

The several functions it provides and also templates it has was really helpful all the time and I think is what it seperates itself from every other similar products

What is your favorite aspect of this product?

I like the plugin components available to let this tool connect with other applications directly. I also like how this tool has a pretty advanced OCR engine to read and automate the PDF files

What do you dislike most about this product?

This tool has very bad customer service and some times it used to take days to reach out with a solution.

What recommendations would you give to someone considering this product?

I would recommend this tool has a very good usage only when used for automation of all the file readings and data reconciliations UI automation and browser automations.

Pros

Unique Features
Efficient Service
Effective Service
Altruistic

Microsoft Power Automate

What is Microsoft Power Automate?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

Microsoft Power Automate Ratings

88 Likeliness to Recommend

1 Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Microsoft Power Automate?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Automation Apps Ability to automate an end to end business process that is beyond task automation

Role-Based Access Enable different levels of access based on role e.g. administrators can modify and see all data or department managers have access only to their data.

Code-Free Programming Drag and Drop graphical user interface to setup processes based on recorded user action and library of stock actions.

Concurrent Work Bots can be synchronized to access resources at the same time and undertake processes in parallel from different machines.

Central Deployment Bots managed and published from a common location to provide version control, manage the bot's system access rights, and act as repository for future reuse.

Unsupervised Launch Bots triggered to action based on a schedule or when prescribed conditions are met.

Performance Monitoring Report on bot actions to help make improvements via customized dashboard.

Action Logging Executed processes are logged for detailed auditing and compliance regulation.

Sentiment Analysis Ability to analyze and uncover insights from attitudes and opinions expressed on social media.

User Libraries Stock of standard actions that are ready to use, as is, or that can be the building blocks of customized actions.

Native AI Ability to perform decision making as part of process automation

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Microsoft Power Automate Screenshots

Power Automate home page

Power Automate create page

Copilot and designer in Power Automate

Work queues in Power Automate

Designer in Power Automate for desktop

Data loss prevention (DLP) in Power Automate for desktop

AI Builder in Power Automate

Microsoft Power Automate Videos

Optimize your business with Microsoft Power Automate

Microsoft Power Automate Reviews

Aspen O.

Great Integration Product

Likeliness to Recommend

Pros

Rajat M.

Great automation tool

Likeliness to Recommend

Pros

Sai Bhargav M.

Amazing automation tool

Likeliness to Recommend

Pros

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Feature Ratings

Automation Apps

Role-Based Access

Code-Free Programming

Concurrent Work

Central Deployment

Unsupervised Launch

Performance Monitoring

Action Logging

Sentiment Analysis

User Libraries

Native AI

Vendor Capability Ratings

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support