Microsoft Corporation

Microsoft Planner

Composite Score

8.6 /10

CX Score

8.7 /10

91 Reviews Write a Review

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What is Microsoft Planner?

Take the chaos out of teamwork and get more done! Planner makes it easy for your team to create new plans, organize and assign tasks, share files, chat about what you’re working on, and get updates on progress.

Company Details

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Awards & Recognition

Microsoft Planner won the following awards in the Task Management category

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3 Top Rated Capabilities

5 Top Rated Features

2024

3 Top Rated Capabilities

5 Top Rated Features

2023

1 Top Rated Capabilities

1 Top Rated Features

2022

Microsoft Planner Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Planner.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

95 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 90%
Negotiation and Contract:: 87%
Conflict Resolution:: 93%
Strategy & Innovation:: 86%
Service Experience:: 90%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Planner?

3% Negative

4% Neutral

93% Positive

Pros

Client Friendly Policies
Reliable
Acts with Integrity
Trustworthy

Feature Ratings

Average 86

Task Status

Task Assignment

Task Categorization

List Tasks

Due Dates

Task Prioritization

Drag and Drop Prioritization

Dependencies

Add Notes

Automated Workflow

Notifications

Vendor Capability Ratings

Average 83

Ease of Implementation

Ease of IT Administration

Business Value Created

Usability and Intuitiveness

Ease of Customization

Quality of Features

Availability and Quality of Training

Vendor Support

Ease of Data Integration

Product Strategy and Rate of Improvement

Breadth of Features

Microsoft Planner Reviews

Nathan B.

Role: Operations
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2020

Make your software work for you

Likeliness to Recommend

5 /10

What differentiates Microsoft Planner from other similar products?

Advanced features and support

What is your favorite aspect of this product?

The layout is easy to navigate

What do you dislike most about this product?

My understanding is it was a little pricey

What recommendations would you give to someone considering this product?

This product will make day to day operations run much more smoothly

Pros

Trustworthy
Client Friendly Policies
Fair
Acts with Integrity

Reid W.

Role: Consultant
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2020

High quality product from an expert provider

Likeliness to Recommend

8 /10

What differentiates Microsoft Planner from other similar products?

This appears to be an updated version with more features

What is your favorite aspect of this product?

There appears to be more features that are updated

What do you dislike most about this product?

The cost is a bit prohibitive for me

What recommendations would you give to someone considering this product?

I would recommend this product because of its high quality and because of its features and Innovations

Pros

Reliable
Performance Enhancing
Efficient Service
Effective Service

Cons

Under Delivered

Role: Operations
Industry: Finance
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jun 2020

Love this product! Keeps my on track

Likeliness to Recommend

10 /10

Pros

Continually Improving Product
Reliable
Appreciates Incumbent Status
Helps Innovate

Cons

Less Generous
Less Transparent
Vendor's Interest First

Microsoft Planner

What is Microsoft Planner?

Company Details

Need Assistance?

Awards & Recognition

Microsoft Planner Ratings

87 Likeliness to Recommend

1 Since last award

95 Plan to Renew

86 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Microsoft Planner?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Task Status Ability to display current status of tasks

Task Assignment Ability to see task assignee

Task Categorization Ability to categorize tasks

List Tasks Display outstanding tasks

Due Dates Ability to track due dates of tasks

Task Prioritization Ability to assign a priority to tasks.

Drag and Drop Prioritization Ability to re-order tasks using drag and drop

Dependencies Ability to add dependencies to other tasks

Add Notes Ability to add free form notes to tasks

Automated Workflow Workflow based on events.

Notifications Tool alerts business of an application generated event.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Microsoft Planner Reviews

Nathan B.

Make your software work for you

Likeliness to Recommend

Pros

Reid W.

High quality product from an expert provider

Likeliness to Recommend

Pros

Cons

Love this product! Keeps my on track

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Task Status

Task Assignment

Task Categorization

List Tasks

Due Dates

Task Prioritization

Drag and Drop Prioritization

Dependencies

Add Notes

Automated Workflow

Notifications

Vendor Capability Ratings

Ease of Implementation

Ease of IT Administration

Business Value Created

Usability and Intuitiveness

Ease of Customization

Quality of Features

Availability and Quality of Training

Vendor Support

Ease of Data Integration

Product Strategy and Rate of Improvement

Breadth of Features