Microsoft Corporation

Microsoft OneDrive for Business

Composite Score

8.9 /10

CX Score

9.1 /10

400 Reviews Write a Review

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What is Microsoft OneDrive for Business?

OneDrive connects you to all your files in Office 365 so you can share and work together from anywhere while protecting your work.

Company Details

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Awards & Recognition

Microsoft OneDrive for Business won the following awards in the Content Collaboration category

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2023 Data Quadrant Gold Medalist

2023

0 Top Rated Capabilities

1 Top Rated Features

2023

0 Top Rated Capabilities

3 Top Rated Features

2022

Microsoft OneDrive for Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft OneDrive for Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft OneDrive for Business?

2% Negative

6% Neutral

92% Positive

Pros

Reliable
Saves Time
Performance Enhancing
Enables Productivity

Feature Ratings

Average 85

Team Collaboration

Enterprise Grade Security Controls

Drag and Drop User Interface

Real-Time Synchronization

Mobility Support

Access Control and Rights Management

Data Loss Prevention

Audit Trail

Electronic Signatures

Large File Optimization

Task Management and Workflow

Vendor Capability Ratings

Average 84

Business Value Created

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Breadth of Features

Quality of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Vendor Support

Microsoft OneDrive for Business Reviews

GRANT T.

Role: Public Sector
Industry: Healthcare
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2024

Go-to cloud storage and file sharing solution

Likeliness to Recommend

8 /10

What differentiates Microsoft OneDrive for Business from other similar products?

The breadth and quality of features that OneDrive for Business provides is more than sufficient for most uses.

What is your favorite aspect of this product?

This product is able to be seamlessly and relatively easily integrated with other platforms.

What do you dislike most about this product?

There can be a bit of a learning curve when first using this product due to the sheer number of features.

What recommendations would you give to someone considering this product?

Take your time to play around with the various features; be patient at first when you are beginning to learn how to use this product.

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Sid J.

Role: Public Sector
Industry: Government
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2023

Great Microsoft product for file storage & sharing

Likeliness to Recommend

9 /10

What differentiates Microsoft OneDrive for Business from other similar products?

Being a Microsoft suite product, it is well integrated and compatible in terms of storing and sharing Microsoft Word, Excel, PowerPoint files.

What is your favorite aspect of this product?

Easy to use and reliable in terms of version history. This is a great feature since we do not need to worry about saving backup versions in an "Archive" folder.

What do you dislike most about this product?

My only complaint is that we cannot synchronize the “Shared with me” grouping of files from a OneDrive for work or school site.

What recommendations would you give to someone considering this product?

Great tool for any business including small startups.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Lauren S.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2023

Disappointing, hard to use, unreliable

Likeliness to Recommend

3 /10

What differentiates Microsoft OneDrive for Business from other similar products?

While Microsoft OneDrive for Business offers integration with Microsoft Office applications and decent storage options, it is not without its shortcomings. It has an unintuitive user interface, which is particularly frustrating, especially considering how simple Google Drive is. There is no sync reliability, so there is inconsistencies across devices. Plus, it takes forever. The slower file synchronization speed compared to competitors is a huge hindrance.

What is your favorite aspect of this product?

I'm sitting here trying to think of something but I honestly have nothing. I liked that I at least had SOMETHING to use to file sharing, but it was still a garbage experience.

What do you dislike most about this product?

Sync reliability. I was constantly frustrated over syncing problems, like delays in files updating across devices and sometimes instances of data loss. It impacted productivity and was concerning. I need a reliable and trustworthy platform for crucial data storage and access.

What recommendations would you give to someone considering this product?

Save your time and money and use Google Drive instead. For a more efficient and user-friendly experience, GDrive is it. It also tends to have more reliable sync capabilities, ensuring that your files are updated in real-time across all devices with minimal issues. This reliability is crucial for both personal and business use where data consistency is key.

Pros

Client Friendly Policies
Altruistic

Cons

Slower Product Innovation
Less Performance Enhancing
Less Productive

Microsoft OneDrive for Business

What is Microsoft OneDrive for Business?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

Microsoft OneDrive for Business Ratings

90 Likeliness to Recommend

1 Since last award

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Microsoft OneDrive for Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Mobility Support Software is optimized for mobile usage.

Access Control and Rights Management Ability to discretely control who can access the file.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Audit Trail View all previous activity including any recent edits and user access.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Large File Optimization Contains optimizations for transfers of large files.

Task Management and Workflow Supports triggers and events for process automation.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Microsoft OneDrive for Business Reviews

GRANT T.

Go-to cloud storage and file sharing solution

Likeliness to Recommend

Pros

Sid J.

Great Microsoft product for file storage & sharing

Likeliness to Recommend

Pros

Lauren S.

Disappointing, hard to use, unreliable

Likeliness to Recommend

Pros

Cons

Most Popular Microsoft OneDrive for Business Comparisons

Google Drive

Dropbox Business

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ShareFile

M-Files Content Collaboration

Zoho WorkDrive

1
Since last award

Feature Ratings

Team Collaboration

Enterprise Grade Security Controls

Drag and Drop User Interface

Real-Time Synchronization

Mobility Support

Access Control and Rights Management

Data Loss Prevention

Audit Trail

Electronic Signatures

Large File Optimization

Task Management and Workflow

Vendor Capability Ratings

Business Value Created

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Breadth of Features

Quality of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Vendor Support