Microsoft OneDrive for Business Logo
Microsoft OneDrive for Business Logo
Microsoft Corporation

Microsoft OneDrive for Business

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Microsoft OneDrive for Business
8.9 /10

What is Microsoft OneDrive for Business?

OneDrive connects you to all your files in Office 365 so you can share and work together from anywhere while protecting your work.

Company Details


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Awards & Recognition

Microsoft OneDrive for Business won the following awards in the Content Collaboration category

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Microsoft OneDrive for Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft OneDrive for Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft OneDrive for Business?

2% Negative
6% Neutral
92% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Security Protects
  • Saves Time

Feature Ratings

Average 85

Team Collaboration

87

Drag and Drop User Interface

87

Enterprise Grade Security Controls

86

Real-Time Synchronization

85

Data Loss Prevention

85

Access Control and Rights Management

85

Mobility Support

84

Audit Trail

82

Large File Optimization

81

Electronic Signatures

81

3rd-Party Integrations

81

Vendor Capability Ratings

Average 84

Business Value Created

87

Ease of Data Integration

86

Ease of Implementation

86

Quality of Features

85

Breadth of Features

85

Ease of IT Administration

84

Usability and Intuitiveness

84

Product Strategy and Rate of Improvement

84

Ease of Customization

82

Vendor Support

82

Availability and Quality of Training

81

Microsoft OneDrive for Business Reviews

Shelby G.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

OneDrive Fair Review

Likeliness to Recommend

8 /10

What differentiates Microsoft OneDrive for Business from other similar products?

Archiving of documents in a live and central location. Easy link share to other staff. Full audit trail on documents. Specific user access can be defined. Various file types can be uploaded with no issues to view or download. There is a wide variety of features available. Office 365 integration for efficiency. Two step authentication for log in.

What is your favorite aspect of this product?

I have used Onedrive for many years. I use the online file drives for archiving of documents and data. This allows me to access the files via the internet and download them as I need. I have found this to be very efficient in managing a large team. To share files in a central location for ease. I have not experienced any issues with uploading and downloading from OneDrive. It is easy to use and well laid out. I have trained other users with ease in how to use the system. I have used Onedrive to create an online, live Quality Management System.

What do you dislike most about this product?

I have not experienced any issues with the system so far itself, but I have found the customer service to be deficient and difficult to deal with. It is very hard to speak to a human if you are experiencing issues. It can take quite a long time to synchronise files.

What recommendations would you give to someone considering this product?

N/A - it is a very straight forward system.

Pros

  • Effective Service
  • Caring
  • Transparent
  • Enables Productivity

Mugdha S.

  • Role: Consultant
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Feb 2024

Fantastic product for collaboration

Likeliness to Recommend

10 /10

What differentiates Microsoft OneDrive for Business from other similar products?

One drive business easily collaborates with teams and stores all the files at one place which can be easily accessed from mobile phone from anywhere .

What is your favorite aspect of this product?

It is a great platform for sharing files to coo workers and provide administrative access to access files.

What do you dislike most about this product?

It has limited cloud storage and has to pay additional amount to get more storage.

What recommendations would you give to someone considering this product?

User friendly software

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Unique Features

Peter H.

  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Comprehensive suite

Likeliness to Recommend

10 /10

What differentiates Microsoft OneDrive for Business from other similar products?

Comprehensive suite of products with ease of integration

What is your favorite aspect of this product?

Ease of implementation

What do you dislike most about this product?

Continual updates

What recommendations would you give to someone considering this product?

Planning and actual time to. Implement

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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