Microsoft Intune Logo Award Winner Product Badge
Microsoft Intune Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Intune

Composite Score
8.4 /10
CX Score
8.8 /10
Category
Microsoft Intune
8.4 /10

What is Microsoft Intune?

Simplify modern workplace management and achieve digital transformation with Microsoft Intune. Create the most productive Microsoft 365 environment for users to work on devices and apps they choose, while protecting data.

Company Details


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Awards & Recognition

Microsoft Intune won the following awards in the Unified Endpoint Management category

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Microsoft Intune Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Intune.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Intune?

3% Negative
3% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Security Protects
  • Performance Enhancing

Feature Ratings

Average 81

Device Management and Security

85

Application Management

84

Content Management

82

Integration with ITSM and ITAM Tools

81

Location Services

79

Manage All Endpoints

79

Single Pane of Glass

78

Expense Management

77

Vendor Capability Ratings

Average 79

Business Value Created

87

Breadth of Features

85

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

81

Ease of IT Administration

81

Quality of Features

80

Availability and Quality of Training

78

Ease of Implementation

76

Ease of Data Integration

76

Ease of Customization

76

Vendor Support

68

Microsoft Intune Reviews

Wesley B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Great features, but is a bit complex to implement

Likeliness to Recommend

8 /10

What differentiates Microsoft Intune from other similar products?

The integration into the Microsoft suite.

What is your favorite aspect of this product?

The integration into the Microsoft suite and deployment features.

What do you dislike most about this product?

The complex implementation

What recommendations would you give to someone considering this product?

It's great when it's up and running but requires a decent amount of legwork to get there.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Sam C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Easy device management

Likeliness to Recommend

10 /10

What differentiates Microsoft Intune from other similar products?

Power and what it can do.

What is your favorite aspect of this product?

Power of the tool.

What do you dislike most about this product?

Steep learning curve

What recommendations would you give to someone considering this product?

invest time into the product.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Oluwanbe O.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Excellent tool for managing devices

Likeliness to Recommend

9 /10

What differentiates Microsoft Intune from other similar products?

It provides an infrastructure for controlling and protecting devices, applications, and data from a central location across various platforms and operating systems. Additionally, it enables businesses to manage the distribution of apps to users' devices, guaranteeing that they have the appropriate apps for their jobs.

What is your favorite aspect of this product?

The simplicity of updating devices using Microsoft Intune is my favorite feature. Using Intune to manage devices and apps is really simple and effective. Intune provides granular security components for integration.

What do you dislike most about this product?

It can be a bit daunting and complex to configure advanced settings on Intune. Additionally, there's not much support for Apple device administration.

What recommendations would you give to someone considering this product?

INtune works effectively with a large, centralised IT department that oversees and controls a significant amount of an organization's IT assets, security, and policies.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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