Microsoft Intune Logo Award Winner Product Badge
Microsoft Intune Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Intune

Composite Score
8.5 /10
CX Score
8.8 /10
Category
Microsoft Intune
8.5 /10

What is Microsoft Intune?

Simplify modern workplace management and achieve digital transformation with Microsoft Intune. Create the most productive Microsoft 365 environment for users to work on devices and apps they choose, while protecting data.

Company Details


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Awards & Recognition

Microsoft Intune won the following awards in the Unified Endpoint Management category

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Microsoft Intune Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Intune.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

2
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
97%
Negotiation and Contract:
79%
Conflict Resolution:
84%
Strategy & Innovation:
85%
Service Experience:
89%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Intune?

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2% Negative
2% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Security Protects
  • Performance Enhancing

Feature Ratings

Average 81

Application Management

83

Device Management and Security

83

Content Management

80

Manage All Endpoints

80

Single Pane of Glass

80

Integration with ITSM and ITAM Tools

80

Location Services

80

Expense Management

78

Vendor Capability Ratings

Average 78

Business Value Created

85

Breadth of Features

84

Product Strategy and Rate of Improvement

82

Ease of IT Administration

80

Usability and Intuitiveness

79

Quality of Features

79

Ease of Implementation

77

Ease of Data Integration

77

Availability and Quality of Training

77

Ease of Customization

74

Vendor Support

69

Microsoft Intune Reviews

Craig S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2023

Intune is What Everyone Should Be Moving To

Likeliness to Recommend

10 /10

What differentiates Microsoft Intune from other similar products?

It's backed by Microsoft which is the gold standard on systems. If you use O365 then you need to implement Intune.

What is your favorite aspect of this product?

It's a perfect resource to manage devices from the cloud. No more on-prem servers to deal with, this is how everything should be moving to. Being able to set security policies and applications etc is so nice.

What do you dislike most about this product?

The initial setup can be a bit cumbersome. They really need to streamline the portals and make that process a bit easier to understand.

What recommendations would you give to someone considering this product?

Don't even think twice, this is the way of the future. Get into it now and stay in line with the progress.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Hagos T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Efficient and Comprehensive Device Management with

Likeliness to Recommend

10 /10

What differentiates Microsoft Intune from other similar products?

Scalability and Enterprise Readiness

What is your favorite aspect of this product?

Microsoft intune helps to protect organization data from personal data.

What do you dislike most about this product?

cost of license for each user

What recommendations would you give to someone considering this product?

to have secure environment i recommend Microsoft intune.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

John W.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2025

comprehensive management capabilities ,security,

Likeliness to Recommend

9 /10

What differentiates Microsoft Intune from other similar products?

user friendly interface,cloud based management and flexible device management

What is your favorite aspect of this product?

flexible device management.

What do you dislike most about this product?

integration capabilities with other vendors

What recommendations would you give to someone considering this product?

Intune is a nice product that i would recommend to everyone

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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