Microsoft Intune Logo Award Winner Product Badge
Microsoft Intune Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Intune

Composite Score
8.5 /10
CX Score
8.8 /10
Category
Microsoft Intune
8.5 /10

What is Microsoft Intune?

Simplify modern workplace management and achieve digital transformation with Microsoft Intune. Create the most productive Microsoft 365 environment for users to work on devices and apps they choose, while protecting data.

Company Details


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Awards & Recognition

Microsoft Intune won the following awards in the Unified Endpoint Management category

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Microsoft Intune Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Intune.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

2
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
97%
Negotiation and Contract:
79%
Conflict Resolution:
84%
Strategy & Innovation:
85%
Service Experience:
89%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Intune?

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2% Negative
2% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Security Protects
  • Performance Enhancing

Feature Ratings

Average 81

Application Management

83

Device Management and Security

83

Content Management

80

Manage All Endpoints

80

Single Pane of Glass

80

Integration with ITSM and ITAM Tools

80

Location Services

80

Expense Management

77

Vendor Capability Ratings

Average 78

Business Value Created

85

Breadth of Features

84

Product Strategy and Rate of Improvement

82

Ease of IT Administration

80

Usability and Intuitiveness

79

Quality of Features

79

Ease of Implementation

77

Ease of Data Integration

77

Availability and Quality of Training

77

Ease of Customization

74

Vendor Support

69

Microsoft Intune Reviews

Bruno M.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

Easy to use, Intuitive and it has a lot of feature

Likeliness to Recommend

10 /10

What differentiates Microsoft Intune from other similar products?

Microsoft entra ID, you can use it to log in all your microsoft products

What is your favorite aspect of this product?

It's a cloud product, so I can use around the world and also the pay as you go price model

What do you dislike most about this product?

I think only a relatively large company can afford it

What recommendations would you give to someone considering this product?

Have someone qualified to manage it, it's not easy because it has so many things.

Pros

  • Saves Time
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Bora D.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Very Powerful and full Featured.

Likeliness to Recommend

10 /10

What differentiates Microsoft Intune from other similar products?

Industry Leader

What is your favorite aspect of this product?

Device Management and Policy

What do you dislike most about this product?

Convuluted Interface

What recommendations would you give to someone considering this product?

Great Product

Pros

  • Continually Improving Product
  • Respectful
  • Acts with Integrity
  • Includes Product Enhancements

Cons

  • Less Effective Service

Aashish R.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Microsoft Intune Expert Review

Likeliness to Recommend

8 /10

What differentiates Microsoft Intune from other similar products?

I have not used any other product for endpoint management and mobile device management and mobile application management. So I am unaware about other products. So would not be able to comment on them. I have always preferred Microsoft products as it has always been a go to solution in my career.

What is your favorite aspect of this product?

Favorite aspect is that all the policies can be easily configured in Intune. ANd best part is it reacts according to the policy which we have created. Non-compliant devices can also be easily triggered.

What do you dislike most about this product?

It inefficiency and compatibility to support MAC devices.

What recommendations would you give to someone considering this product?

An organization which all WIndows devices can go to this product without any hesitation. It will fulfill all the requirements which an IT admin looks for.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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