Microsoft Intune Logo Award Winner Product Badge
Microsoft Intune Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Intune

Composite Score
8.4 /10
CX Score
8.8 /10
Category
Microsoft Intune
8.4 /10

What is Microsoft Intune?

Simplify modern workplace management and achieve digital transformation with Microsoft Intune. Create the most productive Microsoft 365 environment for users to work on devices and apps they choose, while protecting data.

Company Details


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Awards & Recognition

Microsoft Intune won the following awards in the Unified Endpoint Management category

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Microsoft Intune Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Intune.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Intune?

3% Negative
3% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Security Protects
  • Performance Enhancing

Feature Ratings

Average 81

Device Management and Security

85

Application Management

84

Content Management

82

Integration with ITSM and ITAM Tools

81

Location Services

79

Manage All Endpoints

79

Single Pane of Glass

78

Expense Management

77

Vendor Capability Ratings

Average 79

Business Value Created

87

Breadth of Features

85

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

81

Ease of IT Administration

81

Quality of Features

80

Availability and Quality of Training

78

Ease of Implementation

76

Ease of Data Integration

76

Ease of Customization

76

Vendor Support

68

Microsoft Intune Reviews

Paarth S.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Solid device management but room for improvement

Likeliness to Recommend

8 /10

What differentiates Microsoft Intune from other similar products?

Microsoft Intune is tightly integrated with Microsoft 365 suits making it ideal for the organization who are already using Group Policy (GPO) , Microsoft Defender , Microsoft Azure and Office 365 products.

What is your favorite aspect of this product?

The breadth of feature Microsoft Intune offers such as management of Security policy , Device compliance and Configuration policy including the features such as remote data wipe out for stolen devices , Mobile device rooting prevention and Jail broken for Android and iOS respectively .

What do you dislike most about this product?

The Vendor support in terms of time taken for issue resolution is a bit disappointing , as for stolen device last location data is very vague and sit's accuracy could improve.

What recommendations would you give to someone considering this product?

A fantastic product for policy management, it will be a major player in the market in the near future, offering policy management for all diverse operating system platforms.

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Respectful

Cons

  • Under Delivered

Lakshmi S.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Powerful End Point manager

Likeliness to Recommend

9 /10

What differentiates Microsoft Intune from other similar products?

Device enrollment for cross OS platforms devices and Single dashboard for all devices. Bit Locker encryption along with threat protection.

What is your favorite aspect of this product?

Supports cross OS platforms and unified Dashboard. Easy to configure and manage.

What do you dislike most about this product?

Linux Platform enrolment process require enhancement

What recommendations would you give to someone considering this product?

Assess Your company specific needs and requirements, consider device platforms and security requirements.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nicki U.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Intune is an all in one solution for devices.

Likeliness to Recommend

9 /10

What differentiates Microsoft Intune from other similar products?

It works out of the box for app deployment, security processes and locking down devices. Autopilot for OOBE is fantastic for end user deployment with devices. The company portal when used and set up correctly gives you a local app store that is private for pushing out software for users that do not have local admin rights.

What is your favorite aspect of this product?

AutoPilot for us. Locking devices down to our tenant on the Windows OS was required for our audits. If a user somehow reinstalls windows and gives a device an internet connection during the initial setup it will only allow a user to log into that device using an AzureAD account that is currently enabled, has the correct licencing and tied to that tenant.

What do you dislike most about this product?

It is very clunky in terms of configuration policies. It would be nice if the policies were sometimes easier to set up between Endpoint security and configuration policies on the device themselves.

What recommendations would you give to someone considering this product?

If you run MS EntraID already and want to move devices to the cloud away from ADDS, just use Intune.

Pros

  • Client's Interest First
  • Security Protects
  • Helps Innovate
  • Continually Improving Product

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