Microsoft Intune Logo Award Winner Product Badge
Microsoft Intune Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Intune

Composite Score
8.5 /10
CX Score
8.8 /10
Category
Microsoft Intune
8.5 /10

What is Microsoft Intune?

Simplify modern workplace management and achieve digital transformation with Microsoft Intune. Create the most productive Microsoft 365 environment for users to work on devices and apps they choose, while protecting data.

Company Details


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Awards & Recognition

Microsoft Intune won the following awards in the Unified Endpoint Management category

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Microsoft Intune Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Intune.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

2
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
97%
Negotiation and Contract:
79%
Conflict Resolution:
84%
Strategy & Innovation:
85%
Service Experience:
89%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Intune?

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2% Negative
2% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Security Protects
  • Performance Enhancing

Feature Ratings

Average 81

Application Management

83

Device Management and Security

83

Content Management

80

Manage All Endpoints

80

Single Pane of Glass

80

Integration with ITSM and ITAM Tools

80

Location Services

80

Expense Management

77

Vendor Capability Ratings

Average 78

Business Value Created

85

Breadth of Features

84

Product Strategy and Rate of Improvement

82

Ease of IT Administration

80

Usability and Intuitiveness

79

Quality of Features

79

Ease of Implementation

77

Ease of Data Integration

77

Availability and Quality of Training

77

Ease of Customization

74

Vendor Support

69

Microsoft Intune Reviews

Emily F.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Best enterprise device management features

Likeliness to Recommend

10 /10

What differentiates Microsoft Intune from other similar products?

When looking for a enterprise device management tool, the best tool needs to offer robust yet effective security policies and features. Such a tool is the Microsoft Intune. The tool is cloud base device management tool which ensures that the devices containing the business information is secure at any given time to avoid information leakage. The IT technicians can be able to erase the company's information and data when the device is compromised.

What is your favorite aspect of this product?

The tool has a user-friendly interface making it easy to use and implement. It helps in sorting any security concern that may arise from the enterprise devices

What do you dislike most about this product?

No negative encounter so far, its worth

What recommendations would you give to someone considering this product?

Use the tool for device management or device endpoint security

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Colton C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Works well, see no issues so far.

Likeliness to Recommend

7 /10

What differentiates Microsoft Intune from other similar products?

Seems to consistently do it's job. I have yet to have any issues with this product.

What is your favorite aspect of this product?

You always know what you're going to get. I like being able to restrict access to certain sites which will help protect the company devices and information.

What do you dislike most about this product?

It's hard to use with bigger applications that our organization needs to apply it to.

What recommendations would you give to someone considering this product?

Go If you're using this for company devices go ahead and start restricting access to certain sites that could harm the company. It does very well at controller what the user can see.

Pros

  • Trustworthy
  • Effective Service
  • Client's Interest First
  • Enables Productivity

Peter C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

Great endpoint management solution

Likeliness to Recommend

8 /10

What differentiates Microsoft Intune from other similar products?

It works reliably and integrates into our existing Windows ecosystem very well allowing for ease of management of all devices.

What is your favorite aspect of this product?

The search function for finding different devices works very well. We also use the auditing system on devices frequently to be able to diagnose issues.

What do you dislike most about this product?

The UI is relatively simple, but could still use some improvement to help make navigation more intuitive.

What recommendations would you give to someone considering this product?

If you're already using AD in your organization, Intune is a great extension to be able to manage your entire organizations devices (including BYOD).

Pros

  • Reliable
  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity

Cons

  • Slower Product Innovation
  • Vendor Friendly Policies
  • Charges for Enhancements

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