Microsoft Intune Logo Award Winner Product Badge
Microsoft Intune Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Intune

Composite Score
8.5 /10
CX Score
8.8 /10
Category
Microsoft Intune
8.5 /10

What is Microsoft Intune?

Simplify modern workplace management and achieve digital transformation with Microsoft Intune. Create the most productive Microsoft 365 environment for users to work on devices and apps they choose, while protecting data.

Company Details


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Awards & Recognition

Microsoft Intune won the following awards in the Unified Endpoint Management category

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Microsoft Intune Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Intune.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

2
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
97%
Negotiation and Contract:
79%
Conflict Resolution:
84%
Strategy & Innovation:
85%
Service Experience:
89%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Intune?

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2% Negative
2% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Security Protects
  • Performance Enhancing

Feature Ratings

Average 81

Application Management

83

Device Management and Security

83

Content Management

80

Manage All Endpoints

80

Single Pane of Glass

80

Location Services

80

Integration with ITSM and ITAM Tools

80

Expense Management

77

Vendor Capability Ratings

Average 78

Business Value Created

85

Breadth of Features

84

Product Strategy and Rate of Improvement

82

Ease of IT Administration

80

Usability and Intuitiveness

79

Quality of Features

79

Ease of Implementation

77

Ease of Data Integration

77

Availability and Quality of Training

77

Ease of Customization

74

Vendor Support

69

Microsoft Intune Reviews

Ian B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

One of the Best tools to manage your machines!

Likeliness to Recommend

9 /10

What differentiates Microsoft Intune from other similar products?

Microsoft Windows and Microsoft intune are integrated by the same maker. It makes them one of the best options to manage company policies on user endpoints and allows us to push out applications much more efficiently than we could before. Microsoft intune is ahead of the competition when it comes to the amount of options and features you can use as well.

What is your favorite aspect of this product?

We like how we can manage the machines and security all from the same console. It is easy to use the administrative portal and the updates are released very quickly. The endpoint manager is always accurately reporting and has great analytics to use and other features that are right there for you to switch to. We enjoy all the options it has to offer.

What do you dislike most about this product?

There are times we have had to go through support for certain issues and we do have to wait some time for a response.

What recommendations would you give to someone considering this product?

Look into all the options and features available before you go live with the product.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features
  • Role: Information Technology
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Anonymous Reviewer

Submitted Apr 2023

Great app management solution

Likeliness to Recommend

9 /10

Pros

  • Efficient Service
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Aurélien B.

  • Role: Consultant
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

The best integrated solution to manage all devices

Likeliness to Recommend

10 /10

What differentiates Microsoft Intune from other similar products?

Fully integrated with others MS products but also allow to manage cross platforms like Mac, Linux

What is your favorite aspect of this product?

Intégration with the security suite of Microsoft , single pane of management from the management, the compliance and the security aspects of endpoints

What do you dislike most about this product?

nothing at this time

What recommendations would you give to someone considering this product?

Make the right choice for the integrator, request some certification and experiences on the solution before

Pros

  • Reliable
  • Enables Productivity
  • Security Protects
  • Helps Innovate

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