Microsoft Intune Logo Award Winner Product Badge
Microsoft Intune Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Intune

Composite Score
8.4 /10
CX Score
8.8 /10
Category
Microsoft Intune
8.4 /10

What is Microsoft Intune?

Simplify modern workplace management and achieve digital transformation with Microsoft Intune. Create the most productive Microsoft 365 environment for users to work on devices and apps they choose, while protecting data.

Company Details


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Awards & Recognition

Microsoft Intune won the following awards in the Unified Endpoint Management category

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Microsoft Intune Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Intune.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Intune?

3% Negative
3% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Security Protects
  • Performance Enhancing

Feature Ratings

Average 81

Device Management and Security

85

Application Management

84

Content Management

82

Integration with ITSM and ITAM Tools

81

Location Services

79

Manage All Endpoints

79

Single Pane of Glass

78

Expense Management

77

Vendor Capability Ratings

Average 79

Business Value Created

87

Breadth of Features

85

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

81

Ease of IT Administration

81

Quality of Features

80

Availability and Quality of Training

78

Ease of Implementation

76

Ease of Data Integration

76

Ease of Customization

76

Vendor Support

68

Microsoft Intune Reviews

Colton C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Works well, see no issues so far.

Likeliness to Recommend

7 /10

What differentiates Microsoft Intune from other similar products?

Seems to consistently do it's job. I have yet to have any issues with this product.

What is your favorite aspect of this product?

You always know what you're going to get. I like being able to restrict access to certain sites which will help protect the company devices and information.

What do you dislike most about this product?

It's hard to use with bigger applications that our organization needs to apply it to.

What recommendations would you give to someone considering this product?

Go If you're using this for company devices go ahead and start restricting access to certain sites that could harm the company. It does very well at controller what the user can see.

Pros

  • Trustworthy
  • Effective Service
  • Client's Interest First
  • Enables Productivity

Peter C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

Great endpoint management solution

Likeliness to Recommend

8 /10

What differentiates Microsoft Intune from other similar products?

It works reliably and integrates into our existing Windows ecosystem very well allowing for ease of management of all devices.

What is your favorite aspect of this product?

The search function for finding different devices works very well. We also use the auditing system on devices frequently to be able to diagnose issues.

What do you dislike most about this product?

The UI is relatively simple, but could still use some improvement to help make navigation more intuitive.

What recommendations would you give to someone considering this product?

If you're already using AD in your organization, Intune is a great extension to be able to manage your entire organizations devices (including BYOD).

Pros

  • Reliable
  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity

Cons

  • Slower Product Innovation
  • Vendor Friendly Policies
  • Charges for Enhancements

Dante E.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Device and app management.

Likeliness to Recommend

9 /10

What differentiates Microsoft Intune from other similar products?

One of the key differentiators of Microsoft Intune is its tight integration with other Microsoft products, such as Azure Active Directory and Office 365.

What is your favorite aspect of this product?

The best part of Microsoft Intune is its flexibility and scalability.

What do you dislike most about this product?

One potential downside of Intune is that it may have a steep learning curve for users who are not familiar with the Microsoft ecosystem. Additionally, it might have limited compatibility with certain non-Microsoft platforms or devices.

What recommendations would you give to someone considering this product?

Microsoft Intune works best when integrated with other Microsoft products such as Azure Active Directory and Office 365. If your organization uses non-Microsoft platforms or devices, it is important to evaluate the level of compatibility and the effort required for integration.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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