Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Microsoft Forms
8.8 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

99 Plan to Renew

89 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
4% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Effective Service
  • Respectful
  • Reliable

Feature Ratings

Average 83

Mobility

86

Security

86

Drag and Drop Design

84

Electronic Signatures

83

Field Configuration and Customization

82

Workflow Automation

82

Data Analysis and Survey Function

82

Version Management

81

APIs and Integration

79

State Transformation

79

Vendor Capability Ratings

Average 82

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

83

Ease of Data Integration

82

Ease of IT Administration

82

Ease of Customization

81

Breadth of Features

81

Availability and Quality of Training

80

Vendor Support

80

Product Strategy and Rate of Improvement

80

Microsoft Forms Reviews

Kate P.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Easy Form Creation But Limited Customization

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

Integration with Microsoft products like Excel, Power BI, and Teams

What is your favorite aspect of this product?

The seamless integration with Microsoft 365 makes data analysis and collaboration effortless

What do you dislike most about this product?

Customization options are somewhat limited. The inability to add extensive custom themes, logos, and branding can make forms feel generic.

What recommendations would you give to someone considering this product?

It is a user-friendly and well-integrated form builder within the Microsoft 365 ecosystem. However, its limited customization and feature set for complex forms might necessitate alternative solutions for specific needs. Consider the complexity of your forms, branding requirements, and desired level of data analysis before deciding.

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Trustworthy

Divesh K.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Take Surveys use Microsoft forms

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

Microsoft forms is different from other similar products in various ways It easily integrates with Microsoft 365 UI is very easy Collaborating features Ai integration Security and compliance Customization and extensibility is great

What is your favorite aspect of this product?

There are lot of my favourite aspect of Microsoft forms We can do real time collaboration Accessibility features are great Automation with power automate

What do you dislike most about this product?

Some things I dislike about Microsoft teams Limited advance feature Integration limitations Offline capabilities is less Form logic and scripting

What recommendations would you give to someone considering this product?

Kindly do take a thorough understanding of the product according to your needs and requirements

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Client Friendly Policies

Lucas C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Easy to use

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

Integration with Microsoft's own products such as SharePoint, Power Autoamte and Power Apps

What is your favorite aspect of this product?

Ease of use and integrations

What do you dislike most about this product?

Nothing else

What recommendations would you give to someone considering this product?

Nothing else

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Caring

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