Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Microsoft Forms
8.8 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

99 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
4% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Effective Service
  • Respectful
  • Reliable

Feature Ratings

Average 83

Mobility

86

Security

86

Drag and Drop Design

84

Electronic Signatures

83

Field Configuration and Customization

82

Workflow Automation

82

Data Analysis and Survey Function

82

Version Management

81

APIs and Integration

79

State Transformation

79

Vendor Capability Ratings

Average 82

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

83

Ease of Data Integration

82

Ease of IT Administration

82

Ease of Customization

81

Breadth of Features

81

Availability and Quality of Training

80

Vendor Support

80

Product Strategy and Rate of Improvement

80

Microsoft Forms Reviews

Yuvaraja K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2021

Simple tool to build forms to collect data

Likeliness to Recommend

8 /10

What differentiates Microsoft Forms from other similar products?

->Cloud version - MS forms are integrated now with office 365 so forms can be created through MS office portal no need of separate software ->Security - Microsoft forms provides an option to share and access forms only to our organization domain users. So any outside users cant access.

What is your favorite aspect of this product?

The option to integrate forms with MSteams, and be able to share a survey in real time with the members and visualize the results right away. Lot of options to share the form to others Easily data can be extracted with excel and shared

What do you dislike most about this product?

Tools given are much basic I wish more customization options are provided in the future releases. Also for new users its difficult to find the option for drop down and radio buttons

What recommendations would you give to someone considering this product?

Microsoft forms are now part of office 365, so if you have office 365 license you can start using forms without going to any other vendor.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Efficient Service
  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Dec 2020

Good solution that is easily understandable

Likeliness to Recommend

8 /10

Pros

  • Continually Improving Product
  • Enables Productivity
  • Respectful
  • Helps Innovate

Cons

  • Commodity Features
  • Less Friendly Negotiation
  • Leverages Incumbent Status
  • Role: Sales Marketing
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Dec 2020

Generous storage, but not as intuitive as I’d like

Likeliness to Recommend

5 /10

Pros

  • Respectful
  • Fair
  • Acts with Integrity
  • Effective Service

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Less Reliable

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