Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Microsoft Forms
8.8 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

99 Plan to Renew

89 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
4% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Effective Service
  • Respectful
  • Reliable

Feature Ratings

Average 83

Mobility

86

Security

86

Drag and Drop Design

84

Electronic Signatures

83

Field Configuration and Customization

82

Workflow Automation

82

Data Analysis and Survey Function

82

Version Management

81

APIs and Integration

79

State Transformation

79

Vendor Capability Ratings

Average 82

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

83

Ease of Data Integration

82

Ease of IT Administration

82

Ease of Customization

81

Breadth of Features

81

Availability and Quality of Training

80

Vendor Support

80

Product Strategy and Rate of Improvement

80

Microsoft Forms Reviews

Adam T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2021

Great platform for evaluating!

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Its straightforward yet compelling method of producing significant data for the maintainability of the association, its adjustable structures have permitted us to comprehend valuable data that workers, accomplices, and partners may have, through a basic and absolutely adaptable cycle, has been imaginative since it has assisted us with making on the web frames that thus encourage the cycles in the dynamic.

What is your favorite aspect of this product?

There are various highlights like surveying, studies, and challenges that we have had the option to use particularly since turning into a distant division to keep our group as connected as could really be expected.

What do you dislike most about this product?

I truly don't have whatever I detest about it. Out of all the review applications I have utilized this one was the easiest to use by a long shot. I would enthusiastically suggest this stage over different overviews destinations accessible because of the adaptability too and the confided in the name. Nobody imagines that it is spam when the connection is shipped off them so we get a higher reaction rate.

What recommendations would you give to someone considering this product?

In the event that you have an Office 365 membership and you are needing a brisk review apparatus, Microsoft Forms will be all that anyone could need. It is important for the Microsoft Office family, you will as of now be recognizable when you fire setting up your first overview.

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Effective Service

Ben L.

  • Role: Information Technology
  • Industry: Construction
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2021

Great to collect data from out team members

Likeliness to Recommend

8 /10

What differentiates Microsoft Forms from other similar products?

Very easy to use

What is your favorite aspect of this product?

Its included with our licensing

What do you dislike most about this product?

Not as feature rich as other products.

What recommendations would you give to someone considering this product?

Check it meets all your requirements before switching as it isnt very feature rich

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Saves Time

Cons

  • Slower Product Innovation

Tauseef S.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2021

Easy to use but lacks some key features.

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

The integration with other Microsoft office app makes it very time saving and gives a very seamless experience.

What is your favorite aspect of this product?

It is super easy to use, any person with little to no knowledge of online forms can create one easily. It comes with 12 template ready to use that covers almost all type of forms and this saves a lot of time.

What do you dislike most about this product?

There is no room of customization if you want to create a form different than a generic form. Other than that everything works just fine.

What recommendations would you give to someone considering this product?

It is very simple and easy to use if you want to make a quick basic form for your surveys or educational form. If you work in these areas go for it.

Pros

  • Reliable
  • Performance Enhancing
  • Inspires Innovation
  • Saves Time

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