Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Microsoft Forms
8.8 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

99 Plan to Renew

89 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
4% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Effective Service
  • Respectful
  • Reliable

Feature Ratings

Average 83

Mobility

86

Security

86

Drag and Drop Design

84

Electronic Signatures

83

Field Configuration and Customization

82

Workflow Automation

82

Data Analysis and Survey Function

82

Version Management

81

APIs and Integration

79

State Transformation

79

Vendor Capability Ratings

Average 82

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

83

Ease of Data Integration

82

Ease of IT Administration

82

Ease of Customization

81

Breadth of Features

81

Availability and Quality of Training

80

Vendor Support

80

Product Strategy and Rate of Improvement

80

Microsoft Forms Reviews

Dustin A.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2021

Building your survey questions in a breeze

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

The integration with other tools are very useful, I can develop a whole system from having a survey then put up a dashboard at Power BI.

What is your favorite aspect of this product?

First is that the free version can solve most of my problems as well as making a survey forms is a breeze and second integrating it with Power BI to make cool analysis.

What do you dislike most about this product?

If only there's a way to add a visual chart (dynamic so the values will change base on selection) then I can make a distribution diagram for the survey

What recommendations would you give to someone considering this product?

MS Forms is really useful especially when you want to build up a survey in a couple of minutes.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Katheryne Melissa J.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Survey and questionnaires through quality formats.

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

It is a product that, among many things, allows us to try to satisfy the needs of the organization, especially in the area of ​​human resources department where, due to the stability of this software, it has been possible to use it to reach any area of ​​the organization, it has allowed us to create different types format to paralyze multiple forms without major complications.

What is your favorite aspect of this product?

Among the fundamental characteristics that this product possesses without a doubt, branch skill stands out and it is undoubtedly its main letter, it is a product that is used more frequently and the fact that it is simple saves us a lot of time and allows the community members to perform in a manner much more effective and efficient. It also allows you to be exactly what people need and the adaptability that you gained company thanks to that has been quite large.

What do you dislike most about this product?

Although most of their options are quite various, they tend to see different types of negative details in the product than to perform especially the support in an excel sheet since these processes have long and tedious do and if they are carried out constantly they can get to generate great losses of time in the organization.

What recommendations would you give to someone considering this product?

It is a product that can be recommended to many companies in a simple way since they can use this software in order to expand and improve their ability to carry out survey forms both internally and externally, allowing a better interdepartmental flow and a better flow to customers.

Pros

  • Enables Productivity
  • Efficient Service
  • Client Friendly Policies
  • Client's Interest First

Thalia Ester M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

Surveys, questionnaires and formats.

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Among all things, it is a product that tries to satisfy our need, especially in the area of ​​the human resources department, although due to its adaptability it can be used in any area of ​​the organization. It allows us, in turn, that it was the red type of formats to be able to make multiple forms without complications and in a short time to develop strategies to know the opinion of our customers as well as the behavior of our employees.

What is your favorite aspect of this product?

Undoubtedly the usability of its main letter is a product that is used frequently, so the fact that it is easy to use saves a lot of time the forms that are sent through it allow us to know exactly what people need and their adaptability makes it easy to use to answer surveys from both a web browser and a smartphone

What do you dislike most about this product?

There are some details that are not so good, for example the theme of the header between products is a bit limited but in a general sense it has allowed us to create different formats that have satisfied our needs. Although two options are quite valid, I tend to see some details when making the sheet support in excel constantly.

What recommendations would you give to someone considering this product?

I do not see why a company not being able to use this software in the end does not represent a greater difficulty so that the questionnaires and forms and surveys are also done in a simple way, it also allows to know the opinion of a large number of people instantly and export responses to other databases as long as the Office platform environment is handled.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Efficient Service
  • Reliable

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