Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Microsoft Forms
8.8 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

99 Plan to Renew

89 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
4% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Effective Service
  • Respectful
  • Reliable

Feature Ratings

Average 83

Mobility

86

Security

86

Drag and Drop Design

84

Electronic Signatures

83

Field Configuration and Customization

82

Workflow Automation

82

Data Analysis and Survey Function

82

Version Management

81

APIs and Integration

79

State Transformation

79

Vendor Capability Ratings

Average 82

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

83

Ease of Data Integration

82

Ease of IT Administration

82

Ease of Customization

81

Breadth of Features

81

Availability and Quality of Training

80

Vendor Support

80

Product Strategy and Rate of Improvement

80

Microsoft Forms Reviews

  • Role: Finance
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Apr 2021

Integrates well...bit complicated

Likeliness to Recommend

6 /10

Pros

  • Unique Features
  • Effective Service
  • Helps Innovate
  • Continually Improving Product
  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Apr 2021

Solid Product that is easy to use

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Charges for Enhancements

Jennifer S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Microsoft practical and productive tool.

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

This software is a very good tool, since we used it it has been able to show us different factors or problems that could be damaging our work, with its help the organization has been able to support a lot of content of great interest and pleasure for administrative and marketing positions.

What is your favorite aspect of this product?

I love this software because thanks to it we can access comments, questionnaires and all kinds of information that is handled in the organization, it also helps us to have a better visibility of the role we play for our clients, your opinion is important and for them works with great strength and always in the best way.

What do you dislike most about this product?

Although the software is quite complete and very good to tell the truth, when it comes to tools to streamline searches or reorganize certain formats you can only work with office system platforms and that is a bit outdated, convenient but outdated.

What recommendations would you give to someone considering this product?

I would recommend this software because it has simple and practical tools that generate great results in your organization. It is a product that is continuously getting higher productivity and the best thing is that it allows you to be aware of your customers and your workers, it ensures that there is communication between what you want to give and what you offer, this software enhances the best of you.

Pros

  • Enables Productivity
  • Unique Features
  • Efficient Service
  • Client Friendly Policies

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