Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Microsoft Forms
8.8 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

99 Plan to Renew

89 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
4% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Effective Service
  • Respectful
  • Reliable

Feature Ratings

Average 83

Mobility

86

Security

86

Drag and Drop Design

84

Electronic Signatures

83

Field Configuration and Customization

82

Workflow Automation

82

Data Analysis and Survey Function

82

Version Management

81

APIs and Integration

79

State Transformation

79

Vendor Capability Ratings

Average 82

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

83

Ease of Data Integration

82

Ease of IT Administration

82

Ease of Customization

81

Breadth of Features

81

Availability and Quality of Training

80

Vendor Support

80

Product Strategy and Rate of Improvement

80

Microsoft Forms Reviews

Yash l.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

"Create Form, Quizzes and share using QR code too"

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Microsoft Form provides the best interface to create a feedback form, registration form, survey form, quizzes, polls on one platform. This product provides pre-built templates for end-user. Microsoft Forms is easily accessible from any web browser, through any device. This product collects and analyzes end-user's data using the best AI analysis and data integration technique. This product has a unique feature that end-user can also access the form using the QR code.

What is your favorite aspect of this product?

In Microsoft Team, end-user can easily create a survey, quizzes, and polls by putting their desired question. End-user can also collect the feedback using the feedback form. The favorite aspect of the product is that end-user can easily analyze the collecting data using the excel sheet feature. Educational institutes can also take the exam using Forms to measure student knowledge. Microsoft Forms also evaluate grades based on student performance. End-user can create forms like multiple-choice-question, identify the image. Forms are shared through Email easily. These all features on one platform make this product extraordinary.

What do you dislike most about this product?

Since I have used Microsoft Forms never face any issue. All features and services are amazing so there is no dislike about this product.

What recommendations would you give to someone considering this product?

Are you looking for forms creating software that create your form using the best AI analysis and data integration technique? then I recommended you to go with the Microsoft Team. You can create a survey form, feedback form, registration form for your organization, integrate the collected data in the excel sheet so analyzing the data becomes easy for you. Using Microsoft personal account you can create up to 200 forms and receive 200 responses. Using Microsoft 365 you can create up to 400 forms and receive 50,000 responses.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

carole W.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

cool product

Likeliness to Recommend

7 /10

What differentiates Microsoft Forms from other similar products?

Ability to add complex logic

What is your favorite aspect of this product?

Custom look and feel - multiple screens, buttons and behaviors available

What do you dislike most about this product?

Some features may require additional cost/licensing

What recommendations would you give to someone considering this product?

Permission limitations

Pros

  • Trustworthy
  • Unique Features
  • Efficient Service
  • Inspires Innovation

Rosy O.

  • Role: Finance
  • Industry: Apparel
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Basic form builder, Features highly disappoint.

Likeliness to Recommend

4 /10

What differentiates Microsoft Forms from other similar products?

Microsoft is perfect for academic purposes. I found this application very poor for big businesses such as multinational companies. Eform or google forms are way better for big companies. It's more efficient in terms of cost and performance.

What is your favorite aspect of this product?

Simple and easy to use without subscription.

What do you dislike most about this product?

I dislike the fact there is no useful feature in this application which fails to deliver what it has been creating for.

What recommendations would you give to someone considering this product?

I would recommend to expand the template offer and make it clear, not random like at the moment. Many options do not exist creating new template is very difficult and not straight forward for everybody. Also subscribing to Microsoft forms is difficult and not worthed.

Pros

  • Efficient Service

Cons

  • Inhibits Innovation
  • Less Reliable
  • Less Performance Enhancing

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