Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Microsoft Forms
8.8 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

99 Plan to Renew

89 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
4% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Effective Service
  • Respectful
  • Reliable

Feature Ratings

Average 83

Mobility

86

Security

86

Drag and Drop Design

84

Electronic Signatures

83

Field Configuration and Customization

82

Workflow Automation

82

Data Analysis and Survey Function

82

Version Management

81

APIs and Integration

79

State Transformation

79

Vendor Capability Ratings

Average 82

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

83

Ease of Data Integration

82

Ease of IT Administration

82

Ease of Customization

81

Breadth of Features

81

Availability and Quality of Training

80

Vendor Support

80

Product Strategy and Rate of Improvement

80

Microsoft Forms Reviews

nancy J.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2021

Good forms creator

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Its part of Office 365 so you dont need an extra license if you have an Office 365 account.

What is your favorite aspect of this product?

My favorite aspect of Microsoft Forms is that makes creating forms an easy process and have it signed electronically using eSigniture.

What do you dislike most about this product?

Microsoft Forms is good for creating forms but not that a great product hen it comes to surveys.

What recommendations would you give to someone considering this product?

I recommend to try it yourself to see if it will fit your organization's need.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dev M.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

"Best surveys from 0365"

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Microsoft Forms is very simple and the interface is minimalistic. End-user can make easily and it takes couple of minutes to make simple questionnaire or forms in Microsoft Forms. End-user can add multiple choice questions and free text fields. All responses can be exported excel for analysis. End-user also enjoy being able to check the results in real-time. End-user can share an edit link so End-user's team can see the results or update the surveys as needed.

What is your favorite aspect of this product?

Microsoft Forms is very simple application to use and it has the ability to branch makes it so much more convenient for end-user's purpose, otherwise they had to make multiple surveys rather than just one. The option to customize questions and add images and videos makes it great tool and the final product is very professional. It enables assimilation with other Microsoft products, for example in teams it is feasible to put a contentment study form about a conference or occasion.

What do you dislike most about this product?

There is nothing which has to be disliked in Microsoft Forms.

What recommendations would you give to someone considering this product?

I highly recommend the Microsoft Forms for collecting data because it is the best. If any end-user have an Office 365 subscription and they are in need of a quick survey tool, Microsoft Forms is more than enough.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Muhammad S.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Easy To Use & Customization, Average Pricing

Likeliness to Recommend

8 /10

What differentiates Microsoft Forms from other similar products?

Creating forms was really a headache before, but Microsft Forms makes it really effective and easy for us. Easy customization, live analytics, and mobile support are the top features that make it unique.

What is your favorite aspect of this product?

Real-time Results Built-in analytics to manage responses Easy export to excel User-Friendly interface

What do you dislike most about this product?

Taking time on large data sets Updating issues Integration issues

What recommendations would you give to someone considering this product?

Certainly recommended due to its unique features.

Pros

  • Continually Improving Product
  • Unique Features
  • Efficient Service
  • Respectful

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