Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Microsoft Forms
8.8 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

Filter By

Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

99 Plan to Renew

89 Satisfaction of Cost Relative to Value

2
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
4% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Effective Service
  • Respectful
  • Reliable

Feature Ratings

Average 83

Mobility

86

Security

86

Drag and Drop Design

84

Electronic Signatures

83

Field Configuration and Customization

82

Workflow Automation

82

Data Analysis and Survey Function

82

Version Management

81

APIs and Integration

79

State Transformation

79

Vendor Capability Ratings

Average 82

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

83

Ease of Data Integration

82

Ease of IT Administration

82

Ease of Customization

81

Breadth of Features

81

Availability and Quality of Training

80

Vendor Support

80

Product Strategy and Rate of Improvement

80

Microsoft Forms Reviews

PRASHANT K.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Best tool to create forms

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

Suppose you want to make a quick form that can be shared quickly and analyzed later seamlessly. It can be shared internationally as well with no extra effort. Super easy to make and use.

What is your favorite aspect of this product?

1- Provides every basic option to make a form. 2- Supports many languages. 3- Easy to make and Free to use. 5- Can be accessed with any mail. 6- Have a better UI than many free forms.

What do you dislike most about this product?

Does not have a lot of option for form, like everything is basic yet enough for a good form.

What recommendations would you give to someone considering this product?

It's free with Microsoft 365 and does nearly everything for making a form very cleanly, and is supported globally. If you want a basic form you can definitely use it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Uday G.

  • Role: Student Academic
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Easy Way to Collect Information & Evaluate Student

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

As a data collector, Microsoft Forms is a great tool for me. Throughout the previous three years, I've relied on Microsoft for a variety of issues in my firm. Aside from producing forms that I've been distributing within my university, I've been studying many other subjects in a more broad context. With Microsoft Forms, I'm able to construct surveys, surveys, polls, and quizzes quickly and efficiently. As part of my job, I use Microsoft Forms to gather results on surveys, create quizzes for training, and do a variety of other data collecting surveys. It makes it easier for me to keep track of my forms and is straightforward to use.

What is your favorite aspect of this product?

You may use it everywhere in the organization to collect comments and collect data because it's easy to use. Sharing between teams is a breeze since it's easy to connect to Sharepoint. To gather knowledge in real, surveys, polls quizzes, and questionnaires may be created using it. Link is easy to share with the public. When our weekly group meeting came around we went over the findings and discussed why each answer makes sense while still discussing which is the most right so that our final output is streamlined and coherent. The Microsoft Teams-hosted forms can be accessed by my workers from any device, including a phone, tablet, or iPad.

What do you dislike most about this product?

When you need to alter the format of a query or choice in Microsoft Forms, you have to erase the entire question and begin over instead of simply picking a different format. Every time a question is updated in a flow, you have to update the flow and the answer sheet. It would be much easier to have a drop-down menu of alternatives than to have to delete and rewrite the entire question and responses.

What recommendations would you give to someone considering this product?

Making full advantage of the available integrations is highly recommended. They are the driving force behind the strength of Forms. To save time and resources, you may easily duplicate a form and edit it for a different purpose. PowerAutomate's triggers and Microsoft Teams' connection are particularly beneficial for keeping business operating smoothly, data gathered easily, and everyone on the same page, respectively. I highly recommend using it for data collection and evaluation of students.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features
  • Role: Industry Specific Role
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Aug 2021

Get bulk feedbacks easily through Microsoft Forms

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Microsoft Forms Comparisons