Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Microsoft Forms
8.8 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

99 Plan to Renew

89 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
4% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Effective Service
  • Respectful
  • Reliable

Feature Ratings

Average 83

Mobility

86

Security

86

Drag and Drop Design

84

Electronic Signatures

83

Field Configuration and Customization

82

Workflow Automation

82

Data Analysis and Survey Function

82

Version Management

81

APIs and Integration

79

State Transformation

79

Vendor Capability Ratings

Average 82

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

83

Ease of Data Integration

82

Ease of IT Administration

82

Ease of Customization

81

Breadth of Features

81

Availability and Quality of Training

80

Vendor Support

80

Product Strategy and Rate of Improvement

80

Microsoft Forms Reviews

Sylvia B.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

A Data Delight

Likeliness to Recommend

7 /10

What differentiates Microsoft Forms from other similar products?

The platform's cohesive connection with familiar tools like Excel and SharePoint.

What is your favorite aspect of this product?

The platform offers a range of question types, branching logic, and design options. This flexibility enables us to create engaging and user-friendly forms tailored to specific needs.

What do you dislike most about this product?

One feature that could enhance Microsoft Forms is the incorporation of advanced analytics

What recommendations would you give to someone considering this product?

My recommendation is to explore the integration possibilities within the Microsoft 365 suite fully

Pros

  • Caring
  • Continually Improving Product
  • Efficient Service
  • Saves Time

Divneet S.

  • Role: Information Technology
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Best in Market

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

ease of use

What is your favorite aspect of this product?

best in market

What do you dislike most about this product?

colour scheme

What recommendations would you give to someone considering this product?

cheap and easy to use

Pros

  • Respectful
  • Altruistic
  • Performance Enhancing
  • Enables Productivity

Babatunde A.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Great product

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

It able to synchronize your work flow to increase creativity

What is your favorite aspect of this product?

Interface editing

What do you dislike most about this product?

Slack of some features

What recommendations would you give to someone considering this product?

The great tools to use to get your clients datas

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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