Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Microsoft Forms
8.8 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

99 Plan to Renew

89 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
4% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Effective Service
  • Respectful
  • Reliable

Feature Ratings

Average 83

Mobility

86

Security

86

Drag and Drop Design

84

Electronic Signatures

83

Field Configuration and Customization

82

Workflow Automation

82

Data Analysis and Survey Function

82

Version Management

81

APIs and Integration

79

State Transformation

79

Vendor Capability Ratings

Average 82

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

83

Ease of Data Integration

82

Ease of IT Administration

82

Ease of Customization

81

Breadth of Features

81

Availability and Quality of Training

80

Vendor Support

80

Product Strategy and Rate of Improvement

80

Microsoft Forms Reviews

Miren M.

  • Role: Human Resources
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Included in the Office 365 pack makes it reliable

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Microsoft forms is included in the office 365 pack, which makes it reliable and easy to use. There is no need to log in with a different password (you use your microsoft account) and it is easy to share forms/surveys internally in a secure and fast way.

What is your favorite aspect of this product?

I like that it is very easy to add collaborators so that others can view results and edit the form, a very useful feature for internal comms and one that is not always included in other similar softwares.

What do you dislike most about this product?

The data visualization of results is not my favorite, I think other softwares generate better insights and graphics that are easier to understand.

What recommendations would you give to someone considering this product?

To make the most out of its features and possibilities are included in the Office 365 pack.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Arun k.

  • Role: Operations
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Superb facility for data extraction

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

Having the Microsoft forms allow me to use the easy integration with other Microsoft's products like Power Point ,excel etc.

What is your favorite aspect of this product?

It has multiple templates which are really exciting. I love these options. It also has various forms which I can pick as per my preferences.

What do you dislike most about this product?

I haven't found anything to dislike about this application so far. However they can improve speed of data extraction .

What recommendations would you give to someone considering this product?

It has multiple options to choose from for a specific type of survey or application form. I would suggest to try it and user will love it for sure.

Pros

  • Saves Time
  • Fair
  • Friendly Negotiation
  • Continually Improving Product

Pierre L.

  • Role: Human Resources
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Great Product, But Lacking Innovation

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

The effortless integration with Microsoft Teams and Excel has streamlined our survey processes, enabling quick data analysis and collaboration within our financial HR team

What is your favorite aspect of this product?

Creating surveys is a straightforward process, and the ability to customize forms using various question types.

What do you dislike most about this product?

Microsoft Forms have limitations in providing the depth of customization needed.

What recommendations would you give to someone considering this product?

I would recommend them to explore the possibilities of Microsoft Forms in combination with Power BI for more robust data visualization

Pros

  • Effective Service
  • Inspires Innovation
  • Acts with Integrity
  • Friendly Negotiation

Cons

  • Inhibits Innovation
  • Slower Product Innovation

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