Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Microsoft Forms
8.8 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

99 Plan to Renew

89 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
4% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Effective Service
  • Respectful
  • Reliable

Feature Ratings

Average 83

Mobility

86

Security

86

Drag and Drop Design

84

Electronic Signatures

83

Field Configuration and Customization

82

Workflow Automation

82

Data Analysis and Survey Function

82

Version Management

81

APIs and Integration

79

State Transformation

79

Vendor Capability Ratings

Average 82

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

83

Ease of Data Integration

82

Ease of IT Administration

82

Ease of Customization

81

Breadth of Features

81

Availability and Quality of Training

80

Vendor Support

80

Product Strategy and Rate of Improvement

80

Microsoft Forms Reviews

Khushboo Garg G.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Another Outstanding development by Microsoft!

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

Microsoft Forms has amazing benefit of branching logic feature, that can be used to send respondents to different questions based on their answers to previous questions. This way, users only see questions that are relevant to them. It is very easy to export form responses and convert them into excel or diagrams like pie chart and bar graphs.

What is your favorite aspect of this product?

Getting the survey results converted into bar graph or pie chart. It instantly gives me an idea as to how many students have understood a topic well!

What do you dislike most about this product?

inability to upload files and it also doesn’t have ready-to-use templates that one can just pick up and continue their job without wasting time on building a new template.

What recommendations would you give to someone considering this product?

Its a must use product to conduct surveys, class tests or to collect information regarding anything!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Anurag S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Turning Ideas into Insights: Using Microsoft Form

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Microsoft Forms lets you change how your forms look by picking different themes, adding pictures and videos, and adjusting settings to match your style or what you like.

What do you dislike most about this product?

Microsoft Forms is suitable for basic survey and quiz tasks, but it may not meet the needs of users who require more advanced features for data collection and analysis.

What recommendations would you give to someone considering this product?

Take some time to check out all the things you can do with Microsoft Forms. Get to know the different types of questions you can ask, how you can customise your forms, and the tools available for analysing the data you collect. This way, you'll be able to use Microsoft Forms to its fullest potential.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service

Wesley B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Easy to use!

Likeliness to Recommend

8 /10

What differentiates Microsoft Forms from other similar products?

The integrations into the Microsoft suite!

What is your favorite aspect of this product?

I like how it doesn't present itself as spam to the general eye. Microsoft branding helps to make sure that surveys don't get missed.

What do you dislike most about this product?

Could have a better preview mode for viewing responses. Viewing a single response at a time is not very efficient.

What recommendations would you give to someone considering this product?

Go for it if you're already a part of the Microsoft suite!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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