Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Microsoft Forms
8.8 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Survey Software category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
4% Neutral
95% Positive

Pros

  • Trustworthy
  • Enables Productivity
  • Reliable
  • Respectful

Feature Ratings

Average 81

Templates & Question Library

84

Role and User Management

84

Branching and Logic

82

Mobile Support

82

Questionnaire Design/Survey Builder

82

Collaboration

81

Customizable Branding

80

APIs and Integration

80

Data Analysis and Visualization

79

Multi-Channel Distribution

79

3rd-Party Integrations

77

Vendor Capability Ratings

Average 83

Ease of Implementation

89

Business Value Created

87

Usability and Intuitiveness

87

Ease of Customization

83

Availability and Quality of Training

82

Quality of Features

81

Ease of IT Administration

81

Vendor Support

80

Breadth of Features

79

Product Strategy and Rate of Improvement

79

Ease of Data Integration

79

Microsoft Forms Reviews

Khushboo Garg G.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Another Outstanding development by Microsoft!

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

Microsoft Forms has amazing benefit of branching logic feature, that can be used to send respondents to different questions based on their answers to previous questions. This way, users only see questions that are relevant to them. It is very easy to export form responses and convert them into excel or diagrams like pie chart and bar graphs.

What is your favorite aspect of this product?

Getting the survey results converted into bar graph or pie chart. It instantly gives me an idea as to how many students have understood a topic well!

What do you dislike most about this product?

inability to upload files and it also doesn’t have ready-to-use templates that one can just pick up and continue their job without wasting time on building a new template.

What recommendations would you give to someone considering this product?

Its a must use product to conduct surveys, class tests or to collect information regarding anything!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Wesley B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Easy to use!

Likeliness to Recommend

8 /10

What differentiates Microsoft Forms from other similar products?

The integrations into the Microsoft suite!

What is your favorite aspect of this product?

I like how it doesn't present itself as spam to the general eye. Microsoft branding helps to make sure that surveys don't get missed.

What do you dislike most about this product?

Could have a better preview mode for viewing responses. Viewing a single response at a time is not very efficient.

What recommendations would you give to someone considering this product?

Go for it if you're already a part of the Microsoft suite!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Natasha M.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Forms helps capture the right data.

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Microsoft Forms provides a vast array of templates and themes that can be used directly for surveys or can be customized to fit into the immediate survey needs of the user. This empowers my team to make our surveys as visually appealing as possible to our audience without requiring advanced technical know-how on the part of my team.

What is your favorite aspect of this product?

Microsoft Form's integration with Microsoft Excel. This is an area where Microsoft Form has greatly excelled and this makes the post survey process of analyzing survey data a lot easier, since Excel is my preferred spreadsheet tool for analyzing data.

What do you dislike most about this product?

Microsoft Forms collaboration features are simply weak, especially when placed side by side with what is obtainable on some other survey creation software that I have used. Therefore, it is not a seamless process when multiple persons attempt to simultaneously build surveys using Microsoft Forms. The absence of a basic collaboration feature, such as the ability to add comments to surveys during the process of creation just goes to show how weak Microsoft Form is in the aspect of collaboration.

What recommendations would you give to someone considering this product?

Microsoft is best fitted for departments tilting towards a Microsoft software ecosystem.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

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