Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Microsoft Forms
8.8 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Survey Software category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
4% Neutral
95% Positive

Pros

  • Trustworthy
  • Enables Productivity
  • Reliable
  • Respectful

Feature Ratings

Average 81

Templates & Question Library

84

Role and User Management

84

Branching and Logic

82

Mobile Support

82

Questionnaire Design/Survey Builder

82

Collaboration

81

Customizable Branding

80

APIs and Integration

80

Data Analysis and Visualization

79

Multi-Channel Distribution

79

3rd-Party Integrations

77

Vendor Capability Ratings

Average 83

Ease of Implementation

89

Business Value Created

87

Usability and Intuitiveness

87

Ease of Customization

83

Availability and Quality of Training

82

Quality of Features

81

Ease of IT Administration

81

Vendor Support

80

Breadth of Features

79

Product Strategy and Rate of Improvement

79

Ease of Data Integration

79

Microsoft Forms Reviews

Alok Kumar D.

  • Role: Industry Specific Role
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Create digital forms quickly with MS Forms

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

User interface, easy to use, easy to integrate, easy to customise, designed templates, easy to access, etc.

What is your favorite aspect of this product?

Intuitive user interface, easy to integrate with other tools instantly, can customize all data according to our requirements. It helps to gather information from employees, clients, customers easily with simple forms, short surveys. Entries can be stored securely wherever you want. You can create poll, quizzes, feedback forms, etc to improve your services. You can set custom templates, fonts as per your form's requirement. You can send the forms through mail, link to anyone. It can be used by both web and mobile devices. During collaboration, meetings you can use poll options by integrating with MS Teams, SharePoint, etc.

What do you dislike most about this product?

Templates, fonts are limited. You can't update any form after submission. If they will add more features it will be the best one. Still we like this tool.

What recommendations would you give to someone considering this product?

I will recommend to users, if you have opted MS Office package then it will be helpful to you and you don't need to invest more in other platforms for this tool. You can easily create forms, surveys for your company, businesses to get feedbacks from your employees, customers, clients to improve your services where it fails. It doesn't require any knowledge to use this. Everyone can use this and with any device.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dev M.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

"Best surveys from 0365"

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Microsoft Forms is very simple and the interface is minimalistic. End-user can make easily and it takes couple of minutes to make simple questionnaire or forms in Microsoft Forms. End-user can add multiple choice questions and free text fields. All responses can be exported excel for analysis. End-user also enjoy being able to check the results in real-time. End-user can share an edit link so End-user's team can see the results or update the surveys as needed.

What is your favorite aspect of this product?

Microsoft Forms is very simple application to use and it has the ability to branch makes it so much more convenient for end-user's purpose, otherwise they had to make multiple surveys rather than just one. The option to customize questions and add images and videos makes it great tool and the final product is very professional. It enables assimilation with other Microsoft products, for example in teams it is feasible to put a contentment study form about a conference or occasion.

What do you dislike most about this product?

There is nothing which has to be disliked in Microsoft Forms.

What recommendations would you give to someone considering this product?

I highly recommend the Microsoft Forms for collecting data because it is the best. If any end-user have an Office 365 subscription and they are in need of a quick survey tool, Microsoft Forms is more than enough.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Muhammad S.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Easy To Use & Customization, Average Pricing

Likeliness to Recommend

8 /10

What differentiates Microsoft Forms from other similar products?

Creating forms was really a headache before, but Microsft Forms makes it really effective and easy for us. Easy customization, live analytics, and mobile support are the top features that make it unique.

What is your favorite aspect of this product?

Real-time Results Built-in analytics to manage responses Easy export to excel User-Friendly interface

What do you dislike most about this product?

Taking time on large data sets Updating issues Integration issues

What recommendations would you give to someone considering this product?

Certainly recommended due to its unique features.

Pros

  • Continually Improving Product
  • Unique Features
  • Efficient Service
  • Respectful

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