Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Microsoft Forms
8.8 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Survey Software category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
4% Neutral
95% Positive

Pros

  • Trustworthy
  • Enables Productivity
  • Reliable
  • Respectful

Feature Ratings

Average 81

Templates & Question Library

84

Role and User Management

84

Branching and Logic

82

Mobile Support

82

Questionnaire Design/Survey Builder

82

Collaboration

81

Customizable Branding

80

APIs and Integration

80

Data Analysis and Visualization

79

Multi-Channel Distribution

79

3rd-Party Integrations

77

Vendor Capability Ratings

Average 83

Ease of Implementation

89

Business Value Created

87

Usability and Intuitiveness

87

Ease of Customization

83

Availability and Quality of Training

82

Quality of Features

81

Ease of IT Administration

81

Vendor Support

80

Breadth of Features

79

Product Strategy and Rate of Improvement

79

Ease of Data Integration

79

Microsoft Forms Reviews

Pablo Andres V.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

"Efficient for data capture and easy to use".

Likeliness to Recommend

8 /10

What differentiates Microsoft Forms from other similar products?

It is multichannel, the ease with which you can create questionnaires, surveys, forms, comments and registrations, among other things, the simplicity with which you can share the forms, the ability to generate QR codes, the ease of use, its Net Promoter Score feature and its reasonable price.

What is your favorite aspect of this product?

What attracts me most about this collaboration tool is its overall flexibility and ease of use, as well as the variety of options for creating forms and surveys that allow you to efficiently collect relevant information in any scenario, whether business, educational or personal. It also offers a variety of graphical themes to apply to the forms, which gives them a very professional look, plus it integrates very well with Excel and other Microsoft tools.

What do you dislike most about this product?

Although Microsoft Forms has all the necessary capabilities, I think it lacks many advanced features available in other programs. For example, you can't save a form for future use, you can't set a time constraint, and I think the user interface is a bit outdated.

What recommendations would you give to someone considering this product?

Microsoft Forms is a useful tool, especially if you want to create surveys and forms easily and quickly, or even in a few minutes; it is also ideal if you use other Microsoft products; Microsoft Forms provides all the necessary capabilities for information collection, but lacks certain features offered by competitors; for this reason, it is essential to be clear about the purpose for which you are going to implement it.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Sep 2021

Powerful and professional survey tool

Likeliness to Recommend

9 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Mariana J.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Professional forms creating and surveying product

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Microsoft Forms offers well organized and survey quiz templates that guides one into coming up with the most useful polls and quizzes to collect customer feedback. It makes it easy to create unique surveys that are very helpful in collecting data, responses and feedback.

What is your favorite aspect of this product?

It has a straightforward and user-friendly UI that makes it easy to use even for beginners. It is easy to customize and has numerous customization options to make it fit your working methods. The customizing themes is easy and has a lot of theme options. The layouts are easy to make and very interactive. The Dashboard is very simple and aids in making the survey creation process simple. It has a preview option is very helpful when creating long surveys. It is easy to visualize the collected data for clear understanding. It is easy to share forms and polls with audience in the form of a link.

What do you dislike most about this product?

So far i have not experienced any major concern to complain about this product. It has proved to be the perfect solution to our needs.

What recommendations would you give to someone considering this product?

From the experience i have from using this product, i can confidently recommend it to any organization or anyone looking toward a tool to help them in their survey needs.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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