Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Microsoft Forms
8.8 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Survey Software category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
4% Neutral
95% Positive

Pros

  • Trustworthy
  • Enables Productivity
  • Reliable
  • Respectful

Feature Ratings

Average 81

Templates & Question Library

84

Role and User Management

84

Branching and Logic

82

Mobile Support

82

Questionnaire Design/Survey Builder

82

Collaboration

81

Customizable Branding

80

APIs and Integration

80

Data Analysis and Visualization

79

Multi-Channel Distribution

79

3rd-Party Integrations

77

Vendor Capability Ratings

Average 83

Ease of Implementation

89

Business Value Created

87

Usability and Intuitiveness

87

Ease of Customization

83

Availability and Quality of Training

82

Quality of Features

81

Ease of IT Administration

81

Vendor Support

80

Breadth of Features

79

Product Strategy and Rate of Improvement

79

Ease of Data Integration

79

Microsoft Forms Reviews

Tony M.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Intuitive, easy to use multi-faceted product

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Natural Integration with Microsoft Suite of products, ease of use and intuitive user interface, good reporting capabilities, accessible via all form factors (mobile, desktop, tablet). Good customization features as well

What is your favorite aspect of this product?

Customization capabilities, integration with Microsoft product suite

What do you dislike most about this product?

That it opens a new tab whenever to click into a survey/form and take an action. Can easily end up with 6-10 tabs open while working in it.

What recommendations would you give to someone considering this product?

Naturally, one should compare to Google Forms to see which approach is preferred. In my opinion, MS Forms is a much stronger product with the added benefit of seamlessly integrating into the rest of the MS product suite, if you are already leveraging those applications.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Ronald B.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Great product-easy to adopt and use!

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

How easily accessible-and usable-it is from a survey creation and promotion standpoint.

What is your favorite aspect of this product?

The data elements to this product are great, expansive, and informative.

What do you dislike most about this product?

I do wonder sometimes about certain branding limitations to this product, although otherwise it really is a great product to use with viable service(s) rendered.

What recommendations would you give to someone considering this product?

Easy to use and you could even get started today!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Marjan H.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Amazing Choice For Data Collection And Survey.

Likeliness to Recommend

8 /10

What differentiates Microsoft Forms from other similar products?

Microsoft Forms is the ideal tool for quickly creating and distributing surveys and feedback forms. This software allows me to build interactive assignments and quizzes. It enables me to include various question types and generate registration forms with Microsoft Forms. It integrates seamlessly with other Microsoft products. I like that consumers do not need a Microsoft account to fill out the form. Microsoft Forms allows me to completely customize the layout while also providing several options to help the user fill out the form simply. Also, after obtaining data, I prefer the analytical capabilities provided by Microsoft Forms.

What is your favorite aspect of this product?

Microsoft Forms’ features are remarkable. Users may transmit data and communicate with others using Excel and Teams because of seamless integration. Furthermore, it provides strong security measures, such as safe data storage. Because of this, forms are unique. I can include questions in a variety of formats, such as asking users to react by submitting a photo file or using a rating system. It is really simple to construct a form and save the results. Furthermore, the results can be simply put into an automated flow with Microsoft Power Automate. Microsoft Forms is the best and most user-friendly tool.

What do you dislike most about this product?

Microsoft Forms is a web-based program that does not support mobile phones and has no Microsoft apps. The biggest downside of these MS Forms is that there is no option for preserving draughts. MS Forms offers fewer capabilities and alternatives for transferring user data.

What recommendations would you give to someone considering this product?

Microsoft Forms are extremely handy for conducting surveys and data collection. The feature I appreciate best is the ability to share forms through QR codes, which is useful when doing large-scale surveys. I can access it via mobile, desktop, tablet, and so on. I also enjoy the form’s interface. They are more secure, and we can quickly collect and transfer data across them. Microsoft forms, in my opinion, are strong and simple to understand, and they support end-to-end encryption.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

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