Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Microsoft Forms
8.8 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Survey Software category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
4% Neutral
95% Positive

Pros

  • Trustworthy
  • Enables Productivity
  • Reliable
  • Respectful

Feature Ratings

Average 81

Templates & Question Library

84

Role and User Management

84

Branching and Logic

82

Mobile Support

82

Questionnaire Design/Survey Builder

82

Collaboration

81

Customizable Branding

80

APIs and Integration

80

Data Analysis and Visualization

79

Multi-Channel Distribution

79

3rd-Party Integrations

77

Vendor Capability Ratings

Average 83

Ease of Implementation

89

Business Value Created

87

Usability and Intuitiveness

87

Ease of Customization

83

Availability and Quality of Training

82

Quality of Features

81

Ease of IT Administration

81

Vendor Support

80

Breadth of Features

79

Product Strategy and Rate of Improvement

79

Ease of Data Integration

79

Microsoft Forms Reviews

sangani R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2023

Great surveying too with many templates

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

It consists of many templates where we can create forms easily which saves a lot of time compared to other platforms.

What is your favorite aspect of this product?

The real time analytics and reporting capabilities of Microsoft Forms are my favorite part of the program. They provide insightful data and improve the overall effectiveness of administering and analyzing surveys.

What do you dislike most about this product?

The platform is appropriate for basic surveys however, users looking for highly complex survey structures with sophisticated logic may find the features somewhat limited.

What recommendations would you give to someone considering this product?

For those considering Microsoft Forms, It is the best platform which provide wide range of templates which helps organization to create surveys faster and efficient.

Pros

  • Continually Improving Product
  • Saves Time
  • Client's Interest First
  • Helps Innovate

Yukio T.

  • Role: Finance
  • Industry: Electronics
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Data Collection and Analysis with Microsoft Forms

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Microsoft Forms is a reliable tool that generates surveys and gathers customer feedback, which is important for financial decision-making. It stands out from its competitors because it integrates effortlessly with Microsoft 365, providing an interconnected space for collecting and analyzing data. Real-time response monitoring is a distinctive feature that allows instant access to critical data. Automatic grading makes Microsoft Forms suitable for quizzes, saving time and effort. Microsoft Forms is a powerful and user-friendly tool that provides extensive data collection, valuable insights, and seamless integration with Microsoft 365.

What is your favorite aspect of this product?

Microsoft Forms has a user-friendly interface, making it easy for users from different backgrounds to create, disseminate, and analyze surveys. It also allows for data export to Excel, enabling advanced statistical analysis and presentations. Its adaptability allows it to be used on any device, which is convenient. Digitizing the process of gathering customer feedback and using it to inform strategy can significantly improve the efficiency of financial decision-making. Its many capabilities go beyond just collecting data, making it critical for anyone looking to gain valuable insights into customers.

What do you dislike most about this product?

However, Microsoft Forms has limited analytical capabilities, requiring users to export data to tools like Excel for complex statistical analysis. Improving this would help make data interpretation more efficient.

What recommendations would you give to someone considering this product?

I highly recommend using Microsoft Forms for its simplicity, effectiveness, and integration with the Microsoft ecosystem. It's especially helpful for those who require an easy-to-use tool to understand their customer base, develop strategies, and make informed decisions. Capturing timely and significant customer insights for financial planning purposes is crucial for professionals across various fields. Its ability to aid in data-driven decision-making sets it apart from other survey tools in a highly competitive market.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nathalie G.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Really good product

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

You have a lot of solutions with 1 license.

What is your favorite aspect of this product?

This product is really easy to use. You don't need a lot of training in order to create a form.

What do you dislike most about this product?

Could have more options and more flexibility

What recommendations would you give to someone considering this product?

Really good product for the price

Pros

  • Respectful
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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