


What is Microsoft Forms?
Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
2
Since last award
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 94%
- Negotiation and Contract:
- 90%
- Conflict Resolution:
- 95%
- Strategy & Innovation:
- 90%
- Service Experience:
- 95%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Forms?
Pros
- Acts with Integrity
- Effective Service
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Security
Mobility
Drag and Drop Design
Field Configuration and Customization
Electronic Signatures
Workflow Automation
State Transformation
Data Analysis and Survey Function
APIs and Integration
Version Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
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Microsoft Forms Reviews

Sakshi K.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2024
Fantastic Product
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
Microsoft Forms stands out with its seamless integration into the Microsoft 365 suite, user-friendly interface, real-time collaboration, robust security, and comprehensive analytics, making data collection and analysis effortless.
What is your favorite aspect of this product?
My favorite aspect of Microsoft Forms is its intuitive interface, which makes creating and sharing surveys effortless while providing comprehensive data analysis and reporting features.
What do you dislike most about this product?
The most frustrating aspect of Microsoft Forms is its limited customization options, which restricts creating unique and visually appealing surveys. Enhanced design flexibility would greatly improve the user experience.
What recommendations would you give to someone considering this product?
I recommend Microsoft Forms for its user-friendly interface, versatile templates, and seamless integration with other Microsoft 365 apps, making it ideal for quick surveys and data collection.
Pros
- Friendly Negotiation
- Helps Innovate
- Continually Improving Product
- Trustworthy
Please tell us why you think this review should be flagged.

Siddharth j.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Jun 2024
Fantastic Product for sure
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
Its almost similar like other forms
What is your favorite aspect of this product?
When it gives you ratings option
What do you dislike most about this product?
Nothing as such
What recommendations would you give to someone considering this product?
This is a usefull product which you can use to get feedback or polls
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.

Kate P.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2024
Easy Form Creation But Limited Customization
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
Integration with Microsoft products like Excel, Power BI, and Teams
What is your favorite aspect of this product?
The seamless integration with Microsoft 365 makes data analysis and collaboration effortless
What do you dislike most about this product?
Customization options are somewhat limited. The inability to add extensive custom themes, logos, and branding can make forms feel generic.
What recommendations would you give to someone considering this product?
It is a user-friendly and well-integrated form builder within the Microsoft 365 ecosystem. However, its limited customization and feature set for complex forms might necessitate alternative solutions for specific needs. Consider the complexity of your forms, branding requirements, and desired level of data analysis before deciding.
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
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