Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.8 /10
CX Score
9.2 /10
Category
Microsoft Forms
8.8 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

2
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
90%
Conflict Resolution:
95%
Strategy & Innovation:
90%
Service Experience:
95%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

Chart

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1% Negative
2% Neutral
97% Positive

Pros

  • Acts with Integrity
  • Effective Service
  • Trustworthy
  • Respectful

Feature Ratings

Average 83

Security

86

Mobility

85

Drag and Drop Design

83

Field Configuration and Customization

83

Electronic Signatures

82

Workflow Automation

82

State Transformation

81

Data Analysis and Survey Function

80

APIs and Integration

80

Version Management

80

Vendor Capability Ratings

Average 82

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

85

Quality of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Availability and Quality of Training

80

Vendor Support

80

Ease of Customization

80

Breadth of Features

80

Product Strategy and Rate of Improvement

79

Microsoft Forms Reviews

Mayank R.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Fantastic tool to make quizzes and surveys

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Its integration with Microsoft ecosystem makes it standout out along with its friendly user interface. Also, it can be integrated with power automate and teams which is not available anywhere and makes it a different product than the other alike tools.

What is your favorite aspect of this product?

My favorite aspect of using Microsoft form is its real time collaboration feature to create form with seniors or whenever need opinion to add something. Also, it is very easy to learn as it has very intuitive and friendly user interface.

What do you dislike most about this product?

It has restriction in uploading file which I believe can be controlled if feature given because that will make it more useful and customizable. Offline access would also help a lot when someone for a technical reason goes offline.

What recommendations would you give to someone considering this product?

I highly recommend this intuitive and impactful tool.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Shalyn F.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Easy to use and has lots of different options

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

Easy to use and share with others

What is your favorite aspect of this product?

I like how customizable it is

What do you dislike most about this product?

I do not like how time-consuming it can be to make a form

What recommendations would you give to someone considering this product?

More AI features

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Gary H.

  • Role: Sales Marketing
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Easy to use and secure.

Likeliness to Recommend

8 /10

What differentiates Microsoft Forms from other similar products?

Microsoft Forms automatically provides feedback to respondents based on their answers in quizzes.

What is your favorite aspect of this product?

Microsoft Forms is easy to use, even for those without technical expertise.

What do you dislike most about this product?

Best utilized within the Microsoft 365 environment; integration with non-Microsoft tools can be limited.

What recommendations would you give to someone considering this product?

Determine whether the integration with the Microsoft ecosystem is beneficial for your organization.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Efficient Service

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