Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Microsoft Forms
8.8 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

99 Plan to Renew

89 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
4% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Effective Service
  • Respectful
  • Reliable

Feature Ratings

Average 83

Mobility

86

Security

86

Drag and Drop Design

84

Electronic Signatures

83

Field Configuration and Customization

82

Workflow Automation

82

Data Analysis and Survey Function

82

Version Management

81

APIs and Integration

79

State Transformation

79

Vendor Capability Ratings

Average 82

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

83

Ease of Data Integration

82

Ease of IT Administration

82

Ease of Customization

81

Breadth of Features

81

Availability and Quality of Training

80

Vendor Support

80

Product Strategy and Rate of Improvement

80

Microsoft Forms Reviews

Ranjeet K.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Tool which makes your life easy

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Microsoft forms has integration with microsoft ecosystem which makes it the best choice. Also, being able to integrate with other microsoft tools like excel makes easy to analyse the data which makes it stand out.

What is your favorite aspect of this product?

My favourite aspect of using microsoft forms is that it has capability to collaborate with others on forms in real time and ability to integrate with power automate for workflow automation.

What do you dislike most about this product?

Anonymous submission are not allowed in every survey or forms which I did not like.

What recommendations would you give to someone considering this product?

I highly recommend it.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Mayank R.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Fantastic tool to make quizzes and surveys

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Its integration with Microsoft ecosystem makes it standout out along with its friendly user interface. Also, it can be integrated with power automate and teams which is not available anywhere and makes it a different product than the other alike tools.

What is your favorite aspect of this product?

My favorite aspect of using Microsoft form is its real time collaboration feature to create form with seniors or whenever need opinion to add something. Also, it is very easy to learn as it has very intuitive and friendly user interface.

What do you dislike most about this product?

It has restriction in uploading file which I believe can be controlled if feature given because that will make it more useful and customizable. Offline access would also help a lot when someone for a technical reason goes offline.

What recommendations would you give to someone considering this product?

I highly recommend this intuitive and impactful tool.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Shalyn F.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Easy to use and has lots of different options

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

Easy to use and share with others

What is your favorite aspect of this product?

I like how customizable it is

What do you dislike most about this product?

I do not like how time-consuming it can be to make a form

What recommendations would you give to someone considering this product?

More AI features

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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